People and Culture Coordinator

Western Queensland Primary Health Network; Queensland; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Salary packaging benefits

Job summary

Western Queensland Primary Health Network (WQPHN) is seeking a People & Culture Coordinator to support workforce capability, leadership development, and employee experience across Western Queensland. You will work with leaders to manage day-to-day people matters while ensuring governance and compliant workforce practices.

The role covers recruitment, onboarding, performance and development, engagement, wellbeing, reporting and governance.

Qualifications

• Qualified in HR or related discipline or equivalent experience.
• Experience in a HR or People & Culture role.
• Knowledge of Australian employment legislation and Fair Work requirements.
• Experience coordinating recruitment, onboarding and lifecycle activities.
• Experience developing or maintaining HR policies or workforce resources.

Responsibilities

• Provide practical advice and support to Leaders and employees.
• Coordinate recruitment, onboarding, induction, probation and lifecycle activities.
• Develop and maintain People & Culture processes, templates, toolkits and workforce resources.
• Support leaders to manage performance, development, wellbeing and engagement.
• Coordinate learning and mandatory training programs and workforce capability initiatives.
• Administer engagement, diversity, inclusion and wellbeing initiatives.
• Maintain People & Culture policies, procedures and governance documentation.
• Coordinate workforce reporting, compliance monitoring and employee records management.
• Support WHS, workers' compensation and workforce-related compliance activities.
• Contribute to workforce planning, organisational capability and continuous improvement initiatives.
• Support reconciliation initiatives and activities that promote an inclusive workplace.

Skills

People & Culture operations

Employee relations

Recruitment

Onboarding

Workforce reporting

Policy administration

Communication skills

Confidential information handling

Organisational skills

Microsoft Office

Education

Bachelor's degree in HR/Business/OD or related

Tools

Microsoft Office

Job description

Are you passionate about creating exceptional employee experiences and helping leaders build high-performing teams? Join WQPHN and play a key role in supporting workforce capability, organisational culture and employee wellbeing across Western Queensland.

Western Queensland PHN (WQPHN) is seeking a People & Culture Coordinator to support the delivery of practical, people-focused workforce initiatives that strengthen leadership capability and enhance employee experience.

As the operational core of our People & Culture function, you'll work closely with leaders across the organisation, providing guidance, tools and support that enable them to confidently manage day-to-day people matters while ensuring strong governance, compliance and workforce practices.

This is an exciting opportunity for a capable HR professional who enjoys balancing operational delivery with process improvement, people leadership support and continuous improvement initiatives that contribute to a positive and high-performing workplace.

About Western Queensland PHN

Western Queensland Primary Health Network (WQPHN) is an independent, not-for-profit organisation funded by the Australian Government to strengthen primary health care across Western Queensland.

We work in close partnership with health providers, communities and key stakeholders to improve health outcomes across one of Australia's largest and most geographically diverse regions.

Our people are at the centre of everything we do. We are committed to creating a workplace that supports collaboration, innovation, wellbeing and continuous learning while delivering meaningful outcomes for our communities.

The Role

WQPHN is seeking a People & Culture Coordinator to coordinate the delivery of People & Culture activities across the organisation while acting as a trusted first point of contact for leaders and employees.

As the operational core of our People & Culture function, you'll coordinate workforce processes, support People Leaders, contribute to workforce initiatives, and help deliver a positive employee experience across the organisation.

The role supports all stages of the employee lifecycle, including recruitment, onboarding, performance and development, employee

engagement, wellbeing, recognition, workforce reporting, policy administration and governance activities. A key focus of the position is supporting People Leaders by providing practical advice, tools, coaching and escalation pathways that build confidence and capability in managing people matters.

Working closely with the Head of Strategy, Governance & Corporate Services and external People & Culture advisers, you will contribute to the ongoing development of WQPHN's People & Culture function through process improvement, workforce initiatives and continuous enhancement of employee experience.

Key Responsibilities

In this role, you will:

• Act as a key People & Culture contact, providing practical advice and support to People Leaders and employees.
• Coordinate recruitment, onboarding, induction, probation and employee lifecycle activities.
• Develop and maintain People & Culture processes, templates, toolkits and workforce resources.
• Support leaders to manage performance, development, wellbeing and employee engagement within their teams.
• Coordinate learning and development activities, mandatory training programs and workforce capability initiatives.
• Administer employee engagement, recognition, diversity, inclusion and wellbeing initiatives.
• Maintain People & Culture policies, procedures and governance documentation.
• Coordinate workforce reporting, compliance monitoring and employee records management.
• Support WHS, workers' compensation and workforce-related compliance activities.
• Contribute to workforce planning, organisational capability and continuous improvement initiatives.
• Support reconciliation initiatives and activities that promote an inclusive and culturally safe workplace.

The Right Person

You are a highly organised and people-focused HR professional who enjoys supporting leaders, improving processes and contributing to a positive workplace culture.

You bring experience across a range of People & Culture functions and enjoy working collaboratively to solve problems, build capability and improve employee experience. You're confident providing practical guidance on day-to-day workforce matters while knowing when to elevate more complex issues.

Most importantly, you're someone who enjoys helping others succeed and is motivated by the opportunity to contribute to an organisation that makes a meaningful difference across regional and remote communities.

You will bring:

• Qualifications in Human Resources, Business, Organisational Development or a related discipline, or equivalent experience.
• Experience in a Human Resources or People & Culture role.
• Knowledge of Australian employment legislation, Fair Work requirements and contemporary People & Culture practices.
• Experience coordinating recruitment, onboarding and employee lifecycle activities.
• Experience developing or maintaining HR policies, procedures, processes or workforce resources.
• Strong communication and relationship-building skills.
• Demonstrated ability to handle confidential and sensitive information appropriately.
• Strong organisational and time-management skills.
• Proficiency in Microsoft Office and workforce management systems.

Desirable but not required

• Experience in the healthcare, government or not-for-profit sectors.
• Experience supporting geographically dispersed or hybrid workforces.
• Experience coordinating employee engagement, wellbeing or diversity programs.
• Experience supporting WHS, workers' compensation or payroll-related processes.
• AHRI membership or progress towards membership.

This role is ideally located within the Western Queensland region, for example, Roma, Longreach, Mount Isa or surrounds, but applications will be accepted from candidates throughout Queensland. The role offers the opportunity to work as part of a collaborative and values driven team committed to improving health outcomes across Western Queensland.

At WQPHN, you'll work alongside passionate professionals who are dedicated to supporting communities across a region spanning almost

one million square kilometres. We foster a supportive, flexible and connected workplace where innovation, collaboration and continuous improvement are encouraged.

Why Join WQPHN?

• Make a meaningful difference in regional and remote communities
• Help shape the employee experience across a purpose-driven organisation
• Work closely with leaders to influence culture, capability and workforce outcomes
• Access generous salary packaging benefits
• Opportunity to grow and develop alongside an evolving People & Culture function

Our Commitment to Reconciliation

WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan demonstrates our commitment to embedding reconciliation initiatives into our everyday work.

Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged.