Pega Program Manager - Telecom & Exec Stakeholders

CareCone Group

Sydney

On-site

AUD 120,000 - 190,000

Full time

8 hours ago

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Job summary

CareCone Group in Australia seeks a Pega Project Manager to deliver end-to-end Pega transformation initiatives, including platform upgrades, workflow modernization, CRM/customer service automation, order and case management, customer onboarding, complaints handling, AI-driven decisioning, and broader digital transformation programs.

The PM will be the primary interface between the Telecom customer, business stakeholders, Pega architects, delivery teams, and executive leadership; build

Responsibilities

Delivery of end-to-end Pega transformation initiatives.
Includes platform upgrades, workflow modernization, CRM automation.
Handles order management, case management, onboarding, and complaints management.
AI-driven decisioning and digital transformation programs.

Job description

The PM will be the primary interface between the Telecom customer, business stakeholders, Pega architects, delivery teams, and executive leadership; build

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