Payroll & Workforce Administrator

Stellar Recruitment; Mackay Regional; On-site; AUD 65,000 - 85,000; Full time

Job summary

Stellar Recruitment Pty is partnering with an established Queensland mining organisation to recruit a Payroll & Workforce Administrator based in Mackay. You will join a centralised support team, handling payroll enquiries, workforce administration and employee data management for multiple sites.

This role suits an organised, detail-driven administrator who thrives in a fast-paced environment and enjoys working with people.

Qualifications

• Experience in payroll administration or workforce administration.
• Strong data entry and document control skills.
• Experience with high-volume administrative workflows.
• Excellent attention to detail and communication skills.

Responsibilities

• Triage payroll and workforce admin enquiries via shared inboxes.
• Review requests for accuracy and obtain supporting documents.
• Maintain workforce and roster information across systems.
• Assist onboarding, offboarding and lifecycle administration.
• Support process improvements and system testing.

Skills

Payroll administration

Data entry

Record management

Communication

Organisation

Prioritisation

Education

None

Tools

InfoMine

Microsoft 365

Power BI

Payroll platforms

Digital workflows

Job description

The Opportunity

Stellar Recruitment is partnering with an established organisation in Queensland's mining sector to recruit a Payroll & Workforce Administrator based in Mackay. Working within a centralised support team, you'll support multiple operational sites with payroll enquiries, workforce administration and employee data management. You'll liaise with site leaders, HR and Payroll teams to coordinate requests, maintain accurate records and ensure enquiries are managed efficiently. This role is ideal for an organised, detail-oriented administrator who thrives in a fast-paced environment, enjoys working with people and can confidently manage competing priorities.

Key Responsibilities

• Manage and triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems.
• Review requests for accuracy and completeness, obtain supporting documentation and follow matters through to resolution.
• Assist with employee enquiries relating to payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
• Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
• Maintain accurate workforce and roster information across HR and payroll systems, including departments, crews, employee details and relevant workforce records.
• Complete data entry, cleansing, validation and auditing to support payroll accuracy and reliable workforce reporting.
• Assist with onboarding, offboarding and employee lifecycle administration, particularly where payroll, workforce systems and site readiness are involved.
• Liaise with site teams, HR and Payroll to resolve routine matters and escalated complex enquiries to the appropriate specialists.
• Maintain organised records, action registers, shared files and process documentation to ensure consistency across the team.
• Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

About You

We're looking for a reliable, service-focused administrator who takes pride in accuracy, organisation and delivering practical support to employees and operational teams. You'll be confident communicating with different stakeholders, comfortable following established processes and proactive in resolving enquiries. To be successful, you'll bring:

• Previous experience in payroll administration, workforce administration, HR administration, site administration or a similar coordination role.
• Strong data entry, record management and document control skills.
• Confidence using shared inboxes, spreadsheets, HR and payroll systems and managing high-volume administrative workflows.
• Excellent attention to detail, with the ability to identify discrepancies and escalated issues appropriately.
• Strong written and verbal communication skills, with the confidence to liaise with employees, operational leaders and support teams.
• Proven organisational skills and the ability to manage competing priorities across multiple operational sites.
• Experience in mining, construction, heavy industry or another operational environment will be highly regarded.
• Exposure to InfoMine or similar workforce management systems, Microsoft 365, Power BI, payroll platforms or digital workflow tools would be advantageous.
• Based in Mackay or the surrounding region.

What's on Offer?

• Mackay-based opportunity with flexible working arrangements, including the option of a Monday to Thursday working week.
• Join a collaborative, centralised support team with shared responsibilities and knowledge.
• Work closely with multiple Queensland mining operations while remaining based locally.
• Gain valuable exposure to payroll, workforce systems, data management and operational HR processes.
• Contribute to continuous improvement initiatives and the development of more efficient administrative processes.
• Be involved in future payroll, time and attendance and digital workflow improvements.
• Join an established organisation offering a supportive, team-focused working environment.