Payroll & Workforce Administrator

Stellar Recruitment AU and NZ; Mackay Regional; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Mackay-based role

Flexible working arrangements

Collaborative centralised team

Exposure to payroll systems

Job summary

Stellar Recruitment is partnering with an established Queensland mining organisation to recruit a Payroll & Workforce Administrator based in Mackay. You will support multiple sites with payroll enquiries, workforce administration and employee data management, liaising with site leaders, HR and Payroll teams to coordinate requests and maintain accurate records.

This role suits a reliable, detail-oriented administrator who thrives in a fast-paced environment and can manage competing priorities

Qualifications

• Previous experience in payroll or workforce administration.
• Strong data entry and record-management skills.
• Experience with HR systems and payroll platforms.
• Excellent attention to detail and accuracy.
• Able to manage multiple priorities across sites.
• Based in Mackay or surrounding region.
• Mining, construction, or heavy industry experience preferred.

Responsibilities

• Manage and triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems.
• Review requests for accuracy and completeness, obtain supporting documentation and follow through.
• Assist with employee enquiries relating to payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
• Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
• Maintain accurate workforce and roster information across HR and payroll systems, including departments, crews, employee details and workforce records.
• Complete data entry, cleansing, validation and auditing to support payroll accuracy.
• Assist with onboarding, offboarding and employee lifecycle administration, particularly where payroll, workforce systems and site readiness are involved.
• Liaise with site teams, HR and Payroll to resolve routine matters and escalate complex enquiries to the appropriate specialists.
• Maintain organised records, action registers, shared files and process documentation to ensure consistency across the team.
• Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

Skills

Payroll administration

Workforce administration

HR administration

Site administration

Data entry

Record keeping

Document control

Communication

Attention to detail

Organisational skills

Mining industry experience

Power BI

Microsoft 365

InfoMine

Tools

InfoMine

Power BI

Microsoft 365

Job description

Stellar Recruitment AU and NZ – Mackay QLD

Full time

2d ago , from Stellar Recruitment AU and NZ

Stellar Recruitment is partnering with an established organisation in Queensland's mining sector to recruit a Payroll & Workforce Administrator based in Mackay.

Working within a centralised support team, you'll support multiple operational sites with payroll enquiries, workforce administration and employee data management. You'll liaise with site leaders, HR and Payroll teams to coordinate requests, maintain accurate records and ensure enquiries are managed efficiently.

This role is ideal for an organised, detail-oriented administrator who thrives in a fast-paced environment, enjoys working with people and can confidently manage competing priorities

Key Responsibilities

• Manage and triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems.
• Review requests for accuracy and completeness, obtain supporting documentation and follow matters through to resolution.
• Assist with employee enquiries relating to payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
• Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
• Maintain accurate workforce and roster information across HR and payroll systems, including departments, crews, employee details and relevant workforce records.
• Complete data entry, cleansing, validation and auditing to support payroll accuracy and reliable workforce reporting.
• Assist with onboarding, offboarding and employee lifecycle administration, particularly where payroll, workforce systems and site readiness are involved.
• Liaise with site teams, HR and Payroll to resolve routine matters and elevate complex enquiries to the appropriate specialists.
• Maintain organised records, action registers, shared files and process documentation to ensure consistency across the team.
• Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

The Opportunity

Stellar Recruitment is partnering with an established organisation in Queensland's mining sector to recruit a Payroll & Workforce Administrator based in Mackay.

Working within a centralised support team, you'll support multiple operational sites with payroll enquiries, workforce administration and employee data management. You’ll liaise with site leaders, HR and Payroll teams to coordinate requests, maintain accurate records and ensure enquiries are managed efficiently.

This role is ideal for an organised, detail-oriented administrator who thrives in a fast-paced environment, enjoys working with people and can confidently manage competing priorities

Key Responsibilities

• Manage and triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems.
• Review requests for accuracy and completeness, obtain supporting documentation and follow matters through to resolution.
• Assist with employee enquiries relating to payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
• Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
• Maintain accurate workforce and roster information across HR and payroll systems, including departments, crews, employee details and relevant workforce records.
• Complete data entry, cleansing, validation and auditing to support payroll accuracy and reliable workforce reporting.
• Assist with onboarding, offboarding and employee lifecycle administration, particularly where payroll, workforce systems and site readiness are involved.
• Liaise with site teams, HR and Payroll to resolve routine matters and elevate complex enquiries to the appropriate specialists.
• Maintain organised records, action registers, shared files and process documentation to ensure consistency across the team.
• Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

About You

We're looking for a reliable, service-focused administrator who takes pride in accuracy, organisation and delivering practical support to employees and operational teams.

You’ll be confident communicating with different stakeholders, comfortable following established processes and proactive in resolving enquiries.

To be successful, you’ll bring:

• Previous experience in payroll administration, workforce administration, HR administration, site administration or a similar coordination role.
• Strong data entry, record management and document control skills.
• Confidence using shared inboxes, spreadsheets, HR and payroll systems and managing high-volume administrative workflows.
• Excellent attention to detail, with the ability to identify discrepancies and escalation issues appropriately.
• Strong written and verbal communication skills, with the confidence to liaise with employees, operational leaders and support teams.
• Proven organisational skills and the ability to manage competing priorities across multiple operational sites.
• Experience in mining, construction, heavy industry or another operational environment will be highly regarded.
• Exposure to InfoMine or similar workforce management systems, Microsoft 365, Power BI, payroll platforms or digital workflow tools would be advantageous.
• Based in Mackay or the surrounding region.

What's on Offer?

• Mackay-based opportunitywith flexible working arrangements, including the option of a Monday to Thursday working week.
• Join a collaborative, centralised support team with shared responsibilities and knowledge.
• Work closely with multiple Queensland mining operations while remaining based locally.
• Gain valuable exposure to payroll, workforce systems, data management and operational HR processes.
• Contribute to continuous improvement initiatives and the development of more efficient administrative processes.
• Be involved in future payroll, time and attendance and digital workflow improvements.
• Join an established organisation offering a supportive, team-focused working environment.