Senior Payroll Officer - Hybrid, Growth & Impact

Jobwire; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

12-month fixed-term contract

Job summary

Jobwire in Brisbane is seeking an experienced Payroll Specialist focused on Time & Labour Management. You will support daily payroll operations and workforce time management, ensuring accuracy, compliance and a positive employee experience.

Join a team driving transformation with an emphasis on governance, testing, and continuous improvement across Australia and New Zealand. The role offers a fixed-term 12-month contract and exposure to diverse payroll environments.

Qualifications

• Experience in payroll with medium to large organisations.
• Strong knowledge of time and attendance management processes.
• Experience with payroll systems such as UKG or ADP and similar platforms.
• Understanding of payroll legislation and compliance.

Responsibilities

• Investigate and resolve payroll enquiries focusing on time and attendance, leave, scheduling and roster maintenance.
• Provide guidance on payroll and workforce time management processes.
• Develop process documentation, user guides and training materials.
• Perform payroll validation to ensure accuracy and data integrity.
• Support system testing, upgrades, and UAT; participate in governance activities.
• Prepare payroll and workforce reporting and assist audits and compliance reviews.
• Identify and mitigate payroll and workforce risks and ensure proper controls.

Skills

Payroll processing

Time & attendance

Stakeholder communication

Analytical thinking

Tools

UKG

ADP

Job description

Payroll Specialist - Time & Labour Management

Posted 2 days ago

Job Description

Are you an experienced payroll professional with strong expertise in workforce time and attendance management? This is an exciting opportunity to join a high-performing Payroll Operations team during a period of transformation and continuous improvement.

Working within a complex payroll environment across Australia and New Zealand, you'll play a key role in supporting payroll integrity, workforce management processes, system enhancements, and operational excellence. This newly created position offers the opportunity to make a genuine impact, shape future processes, and work alongside a collaborative and supportive team.

What's on Offer

• 12-month fixed-term contract
• Locations: Brisbane, Sydney or Melbourne
• Join a business committed to continuous improvement and operational excellence
• Exposure to payroll operations across Australia and New Zealand
• Opportunity to contribute to ongoing payroll and workforce management transformation initiatives
• Collaborative, supportive and customer-focused team environment

About the Role

As a PayrollTime & Labour ManagementSpecialist, you will be responsible for supporting the daily operation of payroll and workforce time management activities, ensuring accuracy, compliance and an exceptional employee experience.

You will act as a key point of contact for payroll and time-related enquiries, support system testing and enhancements, contribute to governance and compliance activities, and help drive process improvements across the function.

Key Responsibilities

• Investigate and resolve payroll enquiries with a focus on time and attendance, leave management, scheduling, roster maintenance and workforce records
• Provide advice and support on payroll and workforce time management processes
• Develop and maintain process documentation, user guides and training materials
• Perform payroll validation and control activities to ensure accuracy, compliance and data integrity
• Support troubleshooting of workforce management system issues and assist with defect resolution
• Participate in system testing, upgrades, enhancements and User Acceptance Testing (UAT)
• Prepare payroll and workforce reporting and support audits, compliance reviews and governance activities
• Identify, assess and escalate payroll and workforce management risks while ensuring appropriate controls are maintained
• Provide guidance and support to employees, leaders and team members on payroll and workforce management processes
• Partner with internal stakeholders and external service providers to enhance service delivery and achieve business outcomes
• Identify and implement continuous improvement initiatives to increase efficiency, accuracy and customer experience

To be successful in this role, you will bring

• Proven experience working within a payroll function, ideally in a medium to large organisational environment
• Strong knowledge of workforce time and attendance management processes
• Experience working with payroll and workforce management systems such as UKG, ADP or similar platforms
• Sound understanding of payroll legislation, modern awards, enterprise agreements and compliance requirements
• Previous experience supporting system enhancements, testing activities, defect management and UAT
• Strong analytical and problem-solving skills with exceptional attention to detail
• Excellent stakeholder engagement and communication skills
• A collaborative, customer-focused approach and commitment to delivering high-quality outcomes
• A proactive mindset with a passion for process improvement and operational excellence