Payroll Services Team Lead – Flexible Govt Role

Acendre; Canberra; On-site; AUD 102,000 - 112,000; Full time

Job summary

Acendre in Canberra is seeking an APS6 Payroll Team Leader to drive payroll operations for multiple client agencies. You will lead a small team, manage workloads, ensure timely, accurate payslips and maintain compliance with enterprise agreements.

You will contribute to continuous improvement, coaching staff, and building strong stakeholder relationships while delivering high-quality payroll services in a dynamic shared services environment.

Qualifications

• Experience leading payroll or shared services teams.
• Knowledge of payroll legislation and enterprise agreements.
• Strong stakeholder engagement and customer service skills.
• Ability to manage complex payroll matters and ensure accuracy.

Responsibilities

• Lead and support a team delivering fortnightly payroll services.
• Manage workloads and ensure service standards.
• Provide leadership and coaching to team members.
• Contribute to continuous improvement and SOPs.

Skills

Leadership

Payroll

Stakeholder engagement

Quality assurance

Service delivery

Tools

Aurion

ServiceNow

Job description

Acendre in Canberra is seeking an APS6 Payroll Team Leader to drive payroll operations for multiple client agencies. You will lead a small team, manage workloads, ensure timely, accurate payslips and maintain compliance with enterprise agreements.

You will contribute to continuous improvement, coaching staff, and building strong stakeholder relationships while delivering high-quality payroll services in a dynamic shared services environment.