Payroll Officer

The Good Guys; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

12 weeks parental leave

Hybrid working

Employee Assistance Program (EAP)

Staff discounts

Job summary

JB Hi-Fi is seeking a Payroll Officer to efficiently process payroll weekly or fortnightly for allocated business units, ensuring compliance with awards, contracts, and company policies. You will maintain employee records, resolve payroll queries, and support operational excellence through accurate payroll execution.

You will collaborate with the Payroll Lead, handle payroll data for forecasting and analytics, and contribute to process improvements within a high-volume environment.

Qualifications

• 2+ years' payroll processing in a high-volume environment.
• Strong understanding of Modern Awards and payroll legislation.
• Proficient in Excel for data analysis and reporting; accurate data handling.

Responsibilities

• Process payroll weekly or fortnightly for allocated business units, ensuring compliance with Awards and contracts.
• Maintain and update employee records and payroll components accurately.
• Administer deductions, contributions, and benefits, including superannuation.
• Respond to payroll queries with clear, professional communication.
• Collaborate with the Payroll Lead and use Zendesk payroll portal for escalations.
• Prepare payroll data for forecasting, analytics, and reporting.
• Build relationships with internal and external stakeholders to ensure accurate payroll processes.
• Support projects and process improvements under Payroll Lead or Group Payroll Manager.
• Ensure deadlines are met and organizational standards are maintained.

Skills

Payroll processing

Awards knowledge

Excel skills

Communication

Attention to detail

Payroll systems

ADP Payforce

Tools

Time2Work

ADP Payforce

Job description

At JB Hi-Fi,we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As Payroll Officer, you will efficiently and accuratelyprocess payroll on a weekly or fortnightly basis for allocated business units, ensuring compliance with legislative requirements, company policies, and industry standards. This role focuses on maintaining accurate employee records, resolving payroll-related queries, and supporting the organisation’s commitment to operational excellence through precise and timely payroll execution.

Key responsibilities include:

• Process payroll for employees in compliance with relevant Awards, individual employment contracts, and legislative requirements, ensuring accuracy and timeliness.
• Administer employee and employer deductions, contributions, and benefits, including company and industry superannuation.
• Maintain and update employee records and payroll components consistently and accurately, following established procedures.
• Respond to payroll-related queries and requests, providing clear and professional communication to resolve issues efficiently.
• Collaborate with the Payroll Lead to address escalations and support service delivery through tools such as the Zendesk payroll portal.
• Assist with preparing payroll-related data for forecasting, analytics, and reporting to meet business requirements.
• Build positive working relationships with internal and external stakeholders by supporting accurate and responsive payroll processes.
• Contribute to key projects and process improvement initiatives under the direction of the Payroll Lead or Group Payroll Manager.
• Maintain accountability for task completion, ensuring adherence to deadlines and organisational standards.
• Support the Payroll Lead in monitoring payroll accuracy and addressing discrepancies to maintain compliance and integrity.

Qualifications

• 2+ years’ experience in payroll processing within a high-volume or multi-site environment.
• Sound understanding of Modern Awards and payroll legislation, with the ability to interpret employment conditions accurately.
• Proficiency in payroll systems such as ADP Payforce is desirable, Time2Work, or similar platforms.
• Intermediate to advanced Microsoft Excel skills, including data analysis and reporting capabilities.
• Attention to detail and accuracy in maintaining employee records and processing payroll transactions.
• Strong communication skills, with the ability to address payroll-related queries professionally and clearly.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!