Payroll Officer

ICON Group; Brisbane; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Novated lease

Paid parental leave

Wellness support

Flexible work arrangements

Job summary

Icon Oncology Group is seeking an experienced Payroll Officer to join our payroll team at the National Head Office on the CBD fringe in Brisbane. You will manage end-to-end fortnightly payroll for Australia and New Zealand staff, ensuring accuracy, timeliness, and compliance with Awards and enterprise agreements.

You will maintain employee records, respond to payroll queries, and drive continuous improvement of payroll processes with strong stakeholder collaboration across Cancer Care, Pharmacy,

Qualifications

• End-to-end payroll processing experience with knowledge of Awards and EA.
• Strong attention to detail and ability to manage competing priorities.
• Experience interpreting payroll legislation and providing payroll advice.
• Proficiency with payroll systems such as iChris/Chris21 or Humanforce.

Responsibilities

• Process end-to-end fortnightly payroll accurately and on time.
• Maintain employee payroll records and lifecycle transactions.
• Interpret Awards, Enterprise Agreements, and payroll legislation for compliance.
• Review, reconcile, and resolve payroll data discrepancies.
• Provide payroll support to employees, managers, and stakeholders.
• Identify process improvements to increase accuracy and efficiency.

Skills

Payroll processing

Attention to detail

Communication

Stakeholder management

Customer service

Tools

iChris/Chris21

Humanforce

Job description

Human Resources Brisbane Full Time Icon Oncology Group

Join Our Payroll Team near the Heart of the CBD!

Join a dedicated payroll team responsible for processing payroll across Icon Oncology Group's Australia and New Zealand workforce. Supporting a diverse employee population across Cancer Care healthcare, Pharmacy, Pharmaceutical, Core Services and Research, you'll contribute to the delivery of accurate payroll processing, compliance, payroll support, and continuous improvement initiatives.

About the Role:

At our National Head Office on the CBD fringe, we are seeking an experienced Payroll Officer to join our team on a permanent full-time basis. Payroll is a critical function within People & Capability, ensuring employees are paid accurately and on time while supporting compliance, employee experience, and business operations.

In this role, you will be responsible for end-to-end payroll processing, including employee lifecycle transactions, payroll reconciliations, payroll enquiries, and the maintenance of accurate employee records. You will apply your knowledge of Awards, Enterprise Agreements, and payroll legislation to deliver compliant payroll outcomes, support stakeholders across the business, and contribute to continuous improvement initiatives that enhance payroll accuracy, efficiency, and service delivery.

Why This Role Might Be Perfect for You:

• Take Ownership of Payroll Delivery - Manage your own payroll portfolio, ensuring accurate and timely payroll processing, employee lifecycle transactions, reconciliations, and exception management.
• Use Your Payroll Expertise - Apply your knowledge of Awards, Enterprise Agreements, payroll legislation, and payroll best practice to deliver compliant outcomes and resolve complex payroll matters.
• Partner with the Business - Build strong relationships with employees, managers, and People & Capability teams, providing trusted payroll advice and delivering a high standard of customer service.
• Make an Impact Beyond Payroll Processing - Investigate payroll discrepancies, identify process improvements, support system enhancements, and contribute to initiatives that strengthen payroll accuracy, efficiency, and compliance.

Key Responsibilities:

• Process end-to-end fortnightly payroll, ensuring employees are paid accurately and on time.
• Maintain employee payroll records and process employee lifecycle transactions, including new starters, variations, leave, and terminations.
• Interpret Awards, Enterprise Agreements, payroll legislation, and company policies to ensure compliant payroll outcomes.
• Review and reconcile payroll data, investigating and resolving payroll discrepancies and queries.
• Provide payroll support and advice to employees, managers, and key stakeholders on pay, leave, taxation, and superannuation matters.
• Identify opportunities to improve payroll processes, controls, and system utilisation to enhance accuracy and efficiency.

About You:

• Proven experience processing end-to-end payroll, with a strong understanding of payroll accuracy, compliance requirements, and meeting critical payroll deadlines.
• Strong attention to detail with the ability to manage competing priorities in a busy payroll environment
• Confident interpreting Awards, Enterprise Agreements, and payroll legislation, ensuring employees are paid correctly and in accordance with industrial and legislative requirements.
• Experience investigating payroll queries and discrepancies, reconciling payroll data, and resolving issues in a timely and professional manner.
• Strong communication skills with the ability to provide clear advice and support to employees, managers, and key stakeholders on payroll-related matters.
• Practical experience using payroll and workforce management systems such as iChris/Chris21(preferred), Humanforce, or similar platforms.
• Collaborative and approachable team player committed to delivering accurate payroll outcomes and a high standard of customer service.

About Us

We are Australia's largest integrated provider of cancer care with a growing reach in New Zealand, South East Asia, the United Kingdom and Germany. The Group is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. We are delivering world-leading care and helping address the global cancer burden, and every single person across the group plays their own critical part in achieving this. For more information visit www.icongroup.global and follow us on LinkedIn at https://www.linkedin.com/company/icon-group

Extra benefits for YOU:

• Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
• Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
• Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
• Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, and varying start‑f
• Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
• Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
• Wellness Support: Utilise resources and tools to balance your psychological and physical health.

Icon Oncology Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.