Senior Payroll Officer

MGG HEALTH; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Birthday and wellbeing leave

Parental leave

Job summary

MGG Health is seeking an experienced Payroll Specialist to ensure accurate, compliant, and timely payroll processing for healthcare professionals and contractors. You will interpret Awards and Enterprise Agreements, manage timesheets, handle inquiries, and maintain confidential records within a hybrid Sydney-based environment.

The role requires strong accuracy, problem solving, and collaboration with recruitment and workforce teams to ensure correct pay rates and compliance with Fair Work and

Qualifications

• Experience in payroll processing within a complex workforce.
• Strong knowledge of Australian Awards and Enterprise Agreements.
• Ability to interpret allowances, penalties, overtime and loadings.

Responsibilities

• Process weekly payroll for doctors, nurses, allied health professionals and contractors.
• Interpret and apply relevant Awards, Enterprise Agreements, allowances, penalties, overtime, and loadings.
• Review, validate, and reconcile timesheets, payroll data, and pay calculations.
• Respond to payroll enquiries from healthcare professionals, contractors, and stakeholders, providing timely resolutions.
• Ensure payroll processes comply with Fair Work legislation, taxation requirements, superannuation obligations, and company policies.
• Maintain payroll records and documentation with a high level of accuracy, confidentiality, and attention to detail.
• Collaborate with recruitment and workforce teams to ensure pay rates, allowances, and contractual arrangements are correctly applied.
• Reconcile payroll reports and support month-end, year-end, and audit requirements.
• Investigate and resolve payroll discrepancies, identifying root causes and implementing preventative measures.
• Support payroll system enhancements, process improvements, and automation initiatives that improve efficiency.
• Contribute to a positive workforce experience through exceptional customer service and stakeholder support.

Skills

Payroll processing

Australian Awards knowledge

Stakeholder management

Problem solving

Microsoft Excel

Attention to detail

Communication

Deadline management

Tools

Payroll software

Microsoft Excel

Job description

At MGG Health, our people are at the centre of everything we do. Our values guide everything we do:

We Trust. We Care. We Celebrate. We Open Doors.

We're looking for an experienced Payroll Specialist to join our team and play a critical role in ensuring our healthcare professionals are paid accurately, compliantly, and on time.

This is a fast-paced and rewarding role for someone who enjoys working with complex payrolls, interpreting Awards and Enterprise Agreements, solving problems, and delivering exceptional service. You'll be a trusted payroll expert, working closely with healthcare professionals, contractors, recruiters, and internal stakeholders to ensure a seamless payroll experience across our workforce.

If you're someone who thrives on accuracy, enjoys continuous improvement, and takes pride in delivering outstanding service, we'd love to hear from you.

What will you be doing?

• Process weekly payroll for doctors, nurses, allied health professionals, and contractors, ensuring accuracy and compliance.
• Interpret and apply relevant Awards, Enterprise Agreements, allowances, penalties, overtime, and loadings.
• Review, validate, and reconcile timesheets, payroll data, and pay calculations.
• Respond to payroll enquiries from healthcare professionals, contractors, and stakeholders, providing timely and accurate resolutions.
• Ensure payroll processes comply with Fair Work legislation, taxation requirements, superannuation obligations, and company policies.
• Maintain payroll records and documentation with a high level of accuracy, confidentiality, and attention to detail.
• Collaborate closely with recruitment and workforce teams to ensure pay rates, allowances, and contractual arrangements are correctly applied.
• Reconcile payroll reports and support month‑end, year‑end, and audit requirements.
• Investigate and resolve payroll discrepancies, identifying root causes and implementing preventative measures.
• Support payroll system enhancements, process improvements, and automation initiatives that improve efficiency and accuracy.
• Contribute to a positive workforce experience through exceptional customer service and stakeholder support.

What will you bring to the role?

• Demonstrated experience in a Payroll Specialist, Payroll Officer, or similar payroll position.
• Experience processing high-volume weekly payrolls within a complex workforce environment.
• Strong knowledge of Australian Awards, Enterprise Agreements, payroll legislation, allowances, penalties, and overtime calculations.
• Experience working within healthcare staffing, recruitment, labour hire, workforce solutions, or other contractor-based environments is highly regarded.
• Excellent numerical accuracy and attention to detail.
• Strong problem‑solving skills with the ability to investigate and resolve payroll issues effectively.
• Exceptional communication and stakeholder management skills.
• Ability to work to strict payroll deadlines while managing multiple priorities.
• Proficiency with payroll systems and Microsoft Excel.
• A proactive, solutions‑focused approach and commitment to continuous improvement.

Who will you be working for?

MGG Health, part of the RSS Global Group, is a leading healthcare staffing provider across Australasia. With a rich history in the healthcare sector, we've built a reputation for delivering innovative, flexible, and high-quality workforce solutions.

Our clients, ranging from local providers to global healthcare organisations, trust us to deliver tailored Managed Services and Specialist Staffing across the UK, Ireland, and Asia Pacific. Every year, we connect thousands of healthcare professionals with rewarding opportunities that make a genuine difference to communities around the world.

Why you'll love working with us

At MGG Health, we're committed to creating a workplace that supports your growth, wellbeing, and success. Here's what we offer:

• A fully funded events calendar with exciting monthly, quarterly, and annual gatherings that bring our team together in style.
• A range of customisable perks designed to suit your lifestyle.
• Genuine flexibility through a hybrid working model, supported by a penthouse office in the heart of the CBD.
• Additional leave for your birthday, wellbeing, and professional development.
• Competitive parental leave benefits to support life's most important moments.
• The opportunity to be part of a collaborative, supportive team in a growing healthcare business where your work has a real impact.

At MGG Health, we help to make life-changing care happen. We support a wide range of global organisations to deliver more health and care services.