Patisserie Attendant

Work Initiatives; Maitland; On-site; AUD 51,000 - 71,000; Full time

Benefits offered by this job

Above-award wages

Penalty rates

40% off meals for club employees

Free onsite parking

Discounted gym membership

NIB Health Insurance

Staff discounts across Wests hotels

Job summary

The Wests Group Australia is seeking a Casual Patisserie Attendant for its Wests New Lambton catering outlets Emporium 88 and The Patisserie. The role blends front and back-of-house duties, focusing on service, coffee preparation and fast-paced food production.

Applicants should have barista experience, food handling knowledge and strong teamwork. Availability on weekdays and weekends is required. The role offers above‑award pay rates and benefits across the club network.

Qualifications

• Barista experience and confidence preparing coffee and hot beverages.
• Experience preparing and cooking food in a commercial kitchen, café or fast-paced food service environment.
• Knowledge of safe food handling and hygiene practices.
• Strong teamwork and communication skills.
• Good availability across weekdays and weekends.

Responsibilities

• Providing friendly and efficient service to members and guests
• Making barista coffee and other hot beverages
• Preparing, cooking and serving food in Emporium 88
• Preparing sandwiches, wraps, salads and other items in The Patisserie
• Assisting with food preparation and presentation across both outlets
• Operating tills and processing transactions
• Maintaining high standards of cleanliness, hygiene and food safety
• Assisting with the setup and pack down of workstations
• Working collaboratively with the wider Catering team to deliver a great customer experience

Skills

Barista experience

Coffee preparation

Customer service

Food handling

Teamwork

Availability

Cooking

Job description

About the Position

Our Wests New Lambton site is currently seeking a Casual Patisserie Attendant to join our Catering team. This is a varied role working predominantly across two of our busiest food outlets, Emporium 88 and The Patisserie, providing excellent service and quality food to our members and guests.

This position offers a mix of front and back of house responsibilities. In Emporium 88, you will utilise your cooking skills to prepare and serve menu items including burgers, pizzas, gyros, chips and other fast-paced café style meals. In The Patisserie, your focus will be on customer service, barista coffee preparation and food preparation, including sandwiches, wraps, salads and other grab-and-go offerings.

Duties will include:

• Providing friendly and efficient service to members and guests
• Making barista coffee and other hot beverages
• Preparing, cooking and serving food in Emporium 88
• Preparing sandwiches, wraps, salads and other items in The Patisserie
• Assisting with food preparation and presentation across both outlets
• Operating tills and processing transactions
• Maintaining high standards of cleanliness, hygiene and food safety
• Assisting with the setup and pack down of workstations
• Working collaboratively with the wider Catering team to deliver a great customer experience

Please note that this role requires flexibility to work a variety of shifts, including weekdays, weekends, evenings and split shifts.

Above-award casual pay rates

• Monday to Friday: $36.73 per hour
• Saturday: $44.07 per hour
• Sunday: $51.42 per hour

About You

You are someone who can work under pressure while maintaining high standards of food quality and customer service. You enjoy working in a fast-paced hospitality environment and are equally comfortable serving customers, making coffee and assisting with food preparation and cooking.

To be successful in this role, you will have:

• Barista experience and confidence preparing coffee and hot beverages
• Experience preparing and cooking food in a commercial kitchen, café or fast-paced food service environment
• A strong commitment to customer service
• Knowledge of safe food handling and hygiene practices
• Strong teamwork and communication skills
• Good availability across weekdays and weekends

About The Wests Group

The Wests Group Australia is a major employer across Newcastle, Port Stephens and Lake Macquarie. With close to 1,000 employees, our portfolio includes five clubs in the region, hotels, conference and fitness facilities, and the Newcastle Knights.

Employees seeking progression may have opportunities to transfer between our five clubs when suitable permanent or leadership positions become available.

Employee benefits

• Wellbeing: Wellbeing initiatives, annual flu vaccinations and Employee Assistance Programs.
• Career: Internal pathways across five clubs, paid traineeships, hospitality qualifications, and Leadership Development and Excellence Programs.
• Recognition: Employee Recognition Programs celebrating individual and team contributions.
• Financial: Above-award wages and penalty rates, plus 40% off meals for club employees.
• Workplace and lifestyle: Free onsite parking, modern facilities, discounted gym membership, NIB Health Insurance, Reflections Holiday Parks savings and discounted accommodation across Wests hotels.

Benefits are subject to eligibility and relevant program terms.

Our recruitment process

Shortlisted candidates will be required to complete relevant probity checks, including a Criminal History Check, reference checks and right-to-work verification. The Wests Group manages the checks and associated costs.

We welcome candidates from diverse backgrounds and value the differences our people bring. Aboriginal and Torres Strait Islander peoples are encouraged to apply.