Gaming Attendant

Wests Group; Newcastle; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Wellbeing leave

Certificate III in Hospitality (Job/Tr

Trainee and leadership programs

Meal discount for staff

Job summary

Wests Group invites applications for a full-time Bar & Gaming Attendant at Wests New Lambton. You will deliver friendly service, assist with gaming operations, handle drink orders to machines, and help keep the venue clean and welcoming.

Availability across a rotating roster is essential, including Friday nights and weekends during peak periods. Mandatory RSA and RCG certifications apply, with probity checks funded by Wests Group.

Qualifications

• Experience in high-volume hospitality settings.
• Ability to follow NSW liquor and gaming regulations.
• Strong accuracy and attention to detail in cash handling.

Responsibilities

• Deliver friendly, professional service to members and guests.
• Assist with gaming machine operations.
• Take and deliver drink orders to machines.
• Reset and pay out jackpot wins.
• Operate Tab and Keno terminals.
• Keep workstation and equipment clean and tidy.
• Handle tills and cash transactions.
• Collect glasses and restock as needed.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Night shifts

Education

RSA certification

RCG certification

Tools

Tab/Keno terminals

Job description

About the opportunity

Our Bar and Gaming team plays a central role in creating the Wests experience. We’re currently seeking a full-time team member to join the team at Wests New Lambton and help deliver exceptional service to our members and guests.

You’llbe part of a team that keeps our indoor and outdoor spaces, including designated smoking zones, welcoming, safe, and enjoyable – fromassistingwith service and enquiries, through to ensuring our venuesremainclean and inviting.

Here’swhat you will be doing:

• Delivering friendly, professional service
• Assistingwith gaming machine operations
• Taking and delivering drink orders to machines
• Resetting and paying out jackpot wins
• Operating Tab and Keno terminals
• Keeping your workstation and equipment clean and tidy
• Handling tills and cash transactions
• Collecting glasses and returning them to the bar

You will need to be available across a rotating roster, including Friday nights, weekends, and busy peak times like summer and holiday periods. These are our busiest seasons, so being part of the action is key.

Mandatory certifications:Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG).

As part of our recruitment process,you’llneed to complete standard probity checks including, but not limited to, right-to-work verification, Criminal History Check, and reference checks. These will befacilitatedand funded by The Wests Group.

About you

You’resomeone who takes pride in delivering great service and enjoys being part of a busy, team-focused environment. Accuracy and attention to detail are important to you, and you understand the importance of compliance with NSW liquor and gaming regulations. Working nights and weekends suits your lifestyle, andyou’reenergised by the buzz of a dynamic venue.

About us

The Wests Group Australia is a major employer in the Newcastle, PortStephensand Lake Macquarie regions. Employing close to 1000 people, Westsoperatesa multi-site portfolio of entertainment and hospitality venuescomprisingof registered clubs, hotels,conferenceand fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

Being an employee of The Wests Group will give you access to the followingperks and benefits:

• Wellbeing:First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employeeassistanceprograms (EAP).
• Career:Certificate III in Hospitality(SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning), paid traineeships, and leadership programs.
• Financial:Paid parental leave, 17.5% annual leave loading, above-awardwagesand penalty rates, plus 40% off meals for club employees.
• Lifestyle:Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexualorientationand education are valued to reflect the diversity of the communities in which weoperate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.