Patient Transport Admin & Coordination Specialist

Metro South Health; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Metro South Health in Brisbane is seeking an Administration Officer for the Patient Transport team. You will coordinate non-urgent transport bookings, support data reporting and manage invoicing and transfers to ensure timely access to care.

The role emphasizes accuracy, stakeholder communication and collaboration across the health service, with a focus on patient-centered service delivery in a busy hospital environment.

Qualifications

• Excellent communication and liaison with internal and external stakeholders.
• Strong organisational and problem-solving abilities to manage competing demands.
• Proficiency with Microsoft Office and RaFT/hospital databases; experience with financial reconciliation.

Responsibilities

• Coordinate patient transport bookings and support timely, effective service delivery.
• Provide administrative and reporting support, including database management, KPI monitoring and data analysis.
• Assist with financial and logistical coordination, including invoice reconciliation and interstate/international transfers.
• Contribute to service improvement by coordinating meetings and troubleshooting the RaFT transport system.

Skills

Strong communication

Relationship-building

Stakeholder liaison

Multidisciplinary teamwork

Organisational skills

Problem solving

MS Office

RaFT system

Hospital databases

Financial reconciliation

Attention to detail

Accountability

Tools

RaFT system

Microsoft Office

Job description

Metro South Health in Brisbane is seeking an Administration Officer for the Patient Transport team. You will coordinate non-urgent transport bookings, support data reporting and manage invoicing and transfers to ensure timely access to care.

The role emphasizes accuracy, stakeholder communication and collaboration across the health service, with a focus on patient-centered service delivery in a busy hospital environment.