Patient Services Officer - HC - Practice Support

Advara HeartCare; City Of Armadale; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Option to purchase additional annualLE

12 weeks paid parental leave

Fitness Passport & Flare Benefits Club

Career development opportunities

Supportive and connected team culture

Job summary

Advara HeartCare is seeking a versatile Cardiac Technician / Medical Receptionist for a 50/50 hybrid role in Armadale. You will handle patient reception and administration while supporting cardiac diagnostic testing such as ECGs and Holter monitoring.

You’ll work closely with clinicians, maintain accurate records, and help coordinate testing and clinical workflows. The ideal candidate loves patient care, is organized, tech-savvy and a strong communicator, with comfort in both clinical and

Qualifications

• Experience in cardiac diagnostics, medical reception or healthcare is highly regarded.
• Training may be provided for the right person.

Responsibilities

• Welcoming and supporting patients and managing phones, enquiries and appointments.
• Coordinating doctor diaries and cardiac testing.
• Preparing patients and equipment for testing and maintaining accurate records.
• Supporting doctors and the wider clinic team.
• Ensuring high-quality recordings and follow established protocols.

Skills

Patient care

Organisation

Communication

Tech-savvy

Team player

Tools

ECG

Holter monitoring

Job description

Cardiac Technician / Medical Receptionist | Armadale

Our Best Starts with You

Love working with people and have an interest in cardiac diagnostics?

Join Advara HeartCare in this unique 50/50 hybrid role, combining medical reception and administration with cardiac technician duties based predominantly at our Armadale clinic.

You’ll be an important part of both the patient journey and the clinical team, with variety built into your day.

What you’ll be doing

50% Reception & Administration

• Welcoming and supporting patients
• Managing phones, enquiries and appointments
• Coordinating doctor diaries and cardiac testing
• Providing accurate and efficient administration
• Supporting doctors and the wider clinic team

50% Cardiac Technician

• Performing cardiac diagnostic testing including ECGs and Holter monitoring
• Preparing patients and equipment for testing
• Assisting with cardiac investigations and ensuring high-quality recordings
• Supporting the clinical team with day-to-day cardiac services
• Maintaining accurate clinical records and following established protocols

What you’ll bring

We’re looking for someone who:

• Has a genuine passion for patient care
• Is confident, organised and professional
• Has strong communication and attention to detail
• Enjoys both clinical and administrative work
• Is comfortable using technology and learning new systems
• Works well independently and as part of a team

Experience in cardiac diagnostics, medical reception or healthcare is highly regarded. Training may be provided for the right person.

Why Advara HeartCare?

At Advara HeartCare, your impact matters. You’ll join a supportive, collaborative team and have the opportunity to build your skills across both patient care and cardiac diagnostics.

Plus:

• Flexible work arrangements
• Option to purchase additional annual leave
• 12 weeks paid parental leave
• Fitness Passport & Flare Benefits Club
• Career development opportunities
• Supportive and connected team culture

Ready for a role with variety?

If you’re passionate about people, healthcare and making a difference, we’d love to hear from you.