Patient Services Coordinator – Medical Practice

Yorketown Medical Practice; Yorketown; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Salary packaging benefits

Job summary

Yorketown Medical Practice in Australia is seeking an Administration Officer to be the first point of contact for patients, manage appointments, and keep records accurate.

You will support doctors and nurses, answer calls, handle billing, and contribute to a friendly, efficient service that upholds high standards of care. This role offers a supportive team environment and opportunities to develop in a community-focused clinic.

Qualifications

• Excellent customer service and communication skills.
• Strong organisational and multitasking abilities.
• A friendly, approachable, and professional demeanor.
• Previous experience in a medical or healthcare setting is an advantage but not essential.

Responsibilities

• Greeting and assisting patients in a professional and compassionate manner.
• Organising and scheduling patient appointments.
• Maintaining accurate and up-to-date patient records.
• Providing administrative support to doctors, nurses, and other healthcare professionals.
• Answering phone calls and addressing patient enquiries.
• Managing billing, payments, and other clerical duties as needed.

Skills

Customer service

Communication

Organisation

Multitasking

Professional demeanor

Job description

Yorketown Medical Practice in Australia is seeking an Administration Officer to be the first point of contact for patients, manage appointments, and keep records accurate.

You will support doctors and nurses, answer calls, handle billing, and contribute to a friendly, efficient service that upholds high standards of care. This role offers a supportive team environment and opportunities to develop in a community-focused clinic.