Administration Team Member

The Melbourne Eastern Private Hospital; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Melbourne Eastern Private Hospital in Boronia, VIC, is seeking an energetic hospital administration professional to join our busy team. You will support patient admissions, billing, data entry and record keeping, ensuring accurate information flows between departments and funds are managed efficiently.

Successful applicants will have outstanding keyboard skills, proficient MS Office and WebPAS experience, and the ability to multitask in a fast-paced, patient‑facing environment.

Qualifications

• Outstanding keyboard skills, MS Office and WebPAS.
• Experience providing medical administration support within a hospital environment.
• Ability to work independently and within a multidisciplinary team.
• Excellent interpersonal and written communication with staff, patients and families.
• Ability to organise and prioritise work in a busy, fast-paced environment.
• Good knowledge of hospital billing and health fund processes.
• Committed to creating a positive work culture and proactive attitude.
• Australian citizenship or permanent residency.

Responsibilities

• Provide professional customer service ensuring effective, accurate and timely communications with staff and clients.
• Carry out assigned tasks as part of a team that works cooperatively, sharing roles and responsibilities to meet the needs of our patients.
• Complete various auditing and reporting requirements including Data Entry.
• Update hospital information systems with accurate patient information and ensure the timely maintenance of patient medical records.
• Follow office processes using various information systems to ensure the recording and filing of documentation and information are completed accurately and efficiently.

Skills

Keyboard skills

MS Office

WebPAS

Job description

The Melbourne Eastern Private Hospital – Boronia VIC

The Melbourne Eastern Private Hospital has been providing specialist services to the community for more than 30 years. Complete with a state of the art gymnasium, large hydrotherapy pool and a brand new architect designed Rehabilitation/Medical inpatient unit we can provide a total care experience for both inpatient and day rehabilitation.

Due to an increase in demand we are now looking for an energetic experienced professional to join our Administration team. Obviously you will be highly skilled in hospital accounts, admission procedures and general administration. However, we are looking for someone to make this role their own - ability to multitask, a flexible approach to managing the daily workload and ability to initiate improvements and efficiencies will make this role yours!

IN THIS ROLE YOU WILL:

• Provide professional customer service ensuring effective, accurate and timely communications with staff and clients
• Carry out assigned tasks as part of a team that works co-operatively, sharing roles and responsibilities to meet the needs of our patients.
• Complete various auditing and reporting requirements including Data Entry
• Update hospital information systems with accurate patient information and ensure the timely maintenance of patient medical records
• Follow office processes using various information systems to ensure the recording and filing of various documentation and information are completed accurately and efficiently.

ESSENTIAL CRITERIA:

• Outstanding keyboard skills, MS office and WebPAS
• Experience and competence in providing medical administration support within a hospital/healthcare environment
• Demonstrated ability to work both independently and within a multidisciplinary team.
• Demonstrated high level of interpersonal and written communication skills and the ability to effectively communicate with staff, patients and their families
• Ability to organise and prioritise work effectively within a busy, demanding, fast-paced environment.
• Good knowledge of hospital billing/debtors and dealing with health funds
• Committed to creating a positive work culture and providing a 'can do' approach to tasks
• Australian citizenship or permanent Australian residency

DESIRABLE CRITERIA:

• Experience in the hospital setting using Webpas would be considered desirable
• Previous experience in a Private Hospital setting
• Some knowledge of clinical coding would be an advantage

Join a supportive, welcoming team of professionals, providing the highest quality services for our community.

Please contact Kylee Rotherham via email on **********@machealth.com.au to request a position description.