Patient-Focused Medical Imaging Receptionist (Part-Time)

Synergy Radiology; Randwick; On-site; AUD 33,000 - 44,000; Part time

Job summary

Synergy Radiology in Randwick, NSW is seeking a friendly Radiology Receptionist to join our high-performing team. You will be the first point of contact for patients, provide information about procedures, handle invoicing and Medicare/DVA processes, and support our Radiologists with a patient-focused approach.

Part-time (minimum 3 days) roles available. Experience with Karisma Software is not essential but welcomed; strong communication, empathy, and the ability to multitask in a busy

Qualifications

• Experience in medical imaging reception preferred.
• Strong communication and empathy for patients.
• Ability to multitask in a busy reception.

Responsibilities

• Meeting and greeting patients.
• Providing information about procedures to patients.
• Managing patient invoicing and receipting.
• Medicare and DVA batching / reconciliation
• Dealing with telephone enquiries.
• Using multiple platforms for booking / communication
• Ensuring efficient and friendly customer service

Skills

Customer service

Multitasking

Communication

Attention to detail

Tools

Karisma Software

Job description

Synergy Radiology in Randwick, NSW is seeking a friendly Radiology Receptionist to join our high-performing team. You will be the first point of contact for patients, provide information about procedures, handle invoicing and Medicare/DVA processes, and support our Radiologists with a patient-focused approach.

Part-time (minimum 3 days) roles available. Experience with Karisma Software is not essential but welcomed; strong communication, empathy, and the ability to multitask in a busy