Patient-Focused Dental Receptionist | Join Our Caring Team

National Dental Care; Gladstone Regional; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Ongoing training

Competitive remuneration based on经验

Job summary

Fanelli Dental is seeking a friendly Dental Receptionist to join our welcoming practice in Queensland. You’ll be the first point of contact for patients, ensuring a warm, reassuring experience from the moment they arrive and throughout their visit.

Responsibilities include managing appointments, recalls and phone inquiries, processing payments and health fund claims, and maintaining accurate patient records.

Qualifications

• Excellent customer service and interpersonal skills.
• Clear communication, empathy, and professionalism.
• Organised, reliable and able to multitask in a busy environment.
• Experience in reception or administration is preferred, especially in a dental setting.

Responsibilities

• Greet patients and ensure a warm, welcoming reception.
• Manage appointments, recalls and scheduling.
• Answer phone calls and respond to queries.
• Process payments and health fund claims where applicable.
• Maintain accurate patient records and coordinate communications.

Skills

Customer service

Communication skills

Multitasking

Team player

Tools

Dental software

Computer literacy

Job description

Fanelli Dental is seeking a friendly Dental Receptionist to join our welcoming practice in Queensland. You’ll be the first point of contact for patients, ensuring a warm, reassuring experience from the moment they arrive and throughout their visit.

Responsibilities include managing appointments, recalls and phone inquiries, processing payments and health fund claims, and maintaining accurate patient records.