Patient-First Medical Receptionist (Part-Time, Flexible Hours)

SunDoctors Skin Cancer Clinics; Sunshine Coast Regional; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

8 weeks paid parental leave

Access to savings program (phone bills

Training and development opportunities

Job summary

SunDoctors Skin Cancer Clinics on the Sunshine Coast seeks a warm, professional Receptionist for our Minyama clinic. This part-time role offers about 35 hours per fortnight with Mondays, Thursdays, alternate Fridays and some Saturdays.

You will deliver welcoming service, manage appointments, handle patient enquiries, and process invoices, supporting a smooth patient journey in a busy healthcare setting. Healthcare experience and Best Practice familiarity are valuable assets.

Qualifications

• 1+ year reception or customer service experience (healthcare experience a plus).
• Experience with Best Practice software is advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with professional presentation.
• Flexibility with working hours and a positive, can-do attitude.

Responsibilities

• Deliver warm and welcoming customer service to patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organized and professional reception area.

Skills

Reception experience

Customer service

Verbal and written communication

Multitasking

Team-oriented

Professional presentation

Flexibility with hours

Proactive attitude

Tools

Best Practice software

Medicare billing knowledge

Job description

SunDoctors Skin Cancer Clinics on the Sunshine Coast seeks a warm, professional Receptionist for our Minyama clinic. This part-time role offers about 35 hours per fortnight with Mondays, Thursdays, alternate Fridays and some Saturdays.

You will deliver welcoming service, manage appointments, handle patient enquiries, and process invoices, supporting a smooth patient journey in a busy healthcare setting. Healthcare experience and Best Practice familiarity are valuable assets.