Patient Care Coordinator (Medical Reception & Front Desk)

Sunshine Coast Health Ltd; Sunshine Coast Regional; Remote; AUD 30,000 - 39,000; Full time

Job summary

Sunshine Coast Health Ltd in Sunshine Coast is seeking a receptionist to join our GP-owned practices, providing front-line reception and secretarial support. You will guide patients through administrative and financial aspects of their care, ensuring a smooth clinic experience.

The role emphasizes teamwork, high-quality patient care, and a fast-paced environment. Strong communication, professionalism, and confidentiality are essential; Best Practice software experience is advantageous.

Qualifications

• Strong communication and IT skills.
• Previous medical receptionist experience (advantageous).
• Ability to multitask.
• Maintain a high level of professionalism and confidentiality.
• Experience using Best Practice software (advantageous).
• Critical attention to detail.
• Experience in customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Providing high-quality reception and secretarial services to the patients, doctors, and staff.
• Greeting patients and visitors in personal and on the phone.
• Scheduling appointments for patients.
• General office and administrative duties.
• Opening and closing the clinic as required.

Skills

Communication skills

IT skills

Multitasking

Professionalism and confidentiality

Customer service

Ability to work in fast-paced env

Medical receptionist experience

Attention to detail

Tools

Best Practice software

Job description

Sunshine Coast Health Ltd in Sunshine Coast is seeking a receptionist to join our GP-owned practices, providing front-line reception and secretarial support. You will guide patients through administrative and financial aspects of their care, ensuring a smooth clinic experience.

The role emphasizes teamwork, high-quality patient care, and a fast-paced environment. Strong communication, professionalism, and confidentiality are essential; Best Practice software experience is advantageous.