Pathology Courier & Lab Services Specialist

Sullivan Nicolaides Pathology; Grafton; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Benefits Platform

Novated Leases

Fitness Passport

Parental Leave

EAP

Career Progression

Medicare Rebates

Diversity & Inclusion

Job summary

Sullivan Nicolaides Pathology is seeking a Pathology Services Assistant / Courier in Grafton to support pre-analytical duties and specimen transport. You will handle specimens, operate LIS entries, and coordinate courier tasks to ensure timely, accurate delivery across collection centres and the laboratory.

You will join a team focused on quality, safety, and patient care, with structured training and clear progression opportunities within SNP and the Sonic Healthcare network.

Qualifications

• Reliable, punctual, and committed to rostered shifts.
• Strong interpersonal and communication skills.
• High accuracy in keyboarding and data entry.
• Able to prioritise workload and meet turnaround times.

Responsibilities

• Provide compassionate, professional service to patients and clinicians.
• Deliver excellent customer service to doctors, SNP collection centres, and internal teams.
• Manage incoming calls, bookings and inquiries.
• Receive, unpack, and process pathology specimens.
• Perform pre-analytical procedures including centrifuging and aliquoting.
• Register data into the Laboratory Information System (LIS).
• Coordinate urgent collections using our dispatch system.
• Dispatch specimens with proper documentation and safe transport.

Skills

Reliability

Punctuality

Communication skills

Data entry accuracy

Teamwork

Problem solving

Tools

LIS / Laboratory information system

Job description

Sullivan Nicolaides Pathology is seeking a Pathology Services Assistant / Courier in Grafton to support pre-analytical duties and specimen transport. You will handle specimens, operate LIS entries, and coordinate courier tasks to ensure timely, accurate delivery across collection centres and the laboratory.

You will join a team focused on quality, safety, and patient care, with structured training and clear progression opportunities within SNP and the Sonic Healthcare network.