Parts Manager

Sunstate Truck Group Pty Ltd; Toowoomba Regional; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Career growth

Ongoing training

Long-term opportunities

Safe working environment

Job summary

Sunstate Truck Group Pty Ltd in Wellcamp, QLD is seeking an experienced Truck Parts Manager to lead our Parts Department on a full-time basis at our modern Wellcamp facility. This role supports workshop, retail customers, transport operators and fleet clients across the Darling Downs and South West Queensland.

You will oversee parts sales, inventory management, procurement, warehousing and customer service, building a high-performing team and delivering strong profitability while ensuring safety

Qualifications

• Experience leading a Parts Department in heavy vehicles or related fields.
• Strong knowledge of stock forecasting, procurement and warehousing.
• Proven track record in parts sales and profitability.
• Excellent customer relationship skills and leadership ability.
• Experience with dealer management systems and inventory software.
• Current driver’s license and commitment to safety.

Responsibilities

• Lead daily operations of the Parts Department with focus on service quality.
• Manage relationships with retail customers, workshops, fleets and operators.
• Maintain stock levels through forecasting, ordering and inventory control.
• Coordinate procurement from manufacturers and suppliers.
• Oversee warehousing, stock storage and dispatch processes.
• Develop and implement sales strategies to meet targets.
• Collaborate with Service Department to ensure timely parts supply.
• Monitor inventory performance and conduct regular stocktakes.
• Lead and develop Parts Department staff and foster teamwork.
• Ensure WHS compliance and adherence to company procedures.

Skills

Parts management experience

Inventory management

Procurement

Warehousing

Customer service

Dealer management systems

Inventory software

Leadership

Tools

Dealer Management System

Inventory software

Job description

Sunstate Truck Group Pty Ltd - Wellcamp QLD

Sunstate Truck Group is seeking an experienced Truck Parts Manager to lead our Parts Department on a full-time basis at our modern Wellcamp facility.

This is an exciting opportunity to join a new and progressive dealership representing the rapidly expanding Sitrak truck brand. As Parts Manager, you will play a key role in establishing and growing a professional parts operation that supports our workshop, retail customers, transport operators and fleet clients across the Darling Downs and South West Queensland.

Reporting directly to the dealership leadership team, you will be responsible for overseeing all aspects of parts sales, inventory management, procurement, warehousing and customer service. You'll help build a high-performing department that delivers exceptional customer support while maintaining strong inventory control and profitability.

This role is ideal for someone who takes pride in building processes, leading people and creating an efficient, customer-focused parts operation. If you're looking for an opportunity to help shape the future of a growing dealership, we'd love to hear from you.

About the Role

Sunstate Truck Group is seeking an experienced Truck Parts Manager to lead our Parts Department on a full-time basis at our modern Wellcamp facility.

This is an exciting opportunity to join a new and progressive dealership representing the rapidly expanding Sitrak truck brand. As Parts Manager, you will play a key role in establishing and growing a professional parts operation that supports our workshop, retail customers, transport operators and fleet clients across the Darling Downs and South West Queensland.

Reporting directly to the dealership leadership team, you will be responsible for overseeing all aspects of parts sales, inventory management, procurement, warehousing and customer service. You'll help build a high-performing department that delivers exceptional customer support while maintaining strong inventory control and profitability.

This role is ideal for someone who takes pride in building processes, leading people and creating an efficient, customer-focused parts operation. If you're looking for an opportunity to help shape the future of a growing dealership, we'd love to hear from you.

Key Responsibilities

• Lead the daily operations of the Parts Department, ensuring exceptional customer service and efficient workflow.
• Manage and develop relationships with retail customers, workshops, transport operators and fleet customers.
• Maintain optimal stock levels through effective forecasting, ordering and inventory management.
• Monitor parts availability and coordinate procurement from manufacturers and suppliers.
• Oversee receipting, warehousing, stock storage and dispatch processes.
• Develop and implement parts sales strategies to achieve departmental targets and growth objectives.
• Work closely with the Service Department to ensure timely parts supply for workshop jobs and vehicle repairs.
• Monitor inventory performance, stock turns, obsolescence and stock accuracy.
• Conduct regular stocktakes and ensure inventory records remain accurate.
• Analyse sales and inventory data to identify opportunities for improvement and profitability.
• Manage supplier relationships, warranty parts processing and freight logistics.
• Lead, mentor and support Parts Department staff while fostering a positive team culture.
• Ensure compliance with workplace health and safety requirements and company procedures.

What We're Looking For

To be successful in this role, you will bring:

• Previous experience in a Parts Manager, Senior Parts Interpreter or Parts Supervisory role within the heavy vehicle, automotive, agricultural or equipment industries.
• Strong knowledge of inventory management, procurement and warehousing practices.
• Proven experience achieving parts sales and inventory performance targets.
• Exceptional customer service and relationship-building skills.
• Strong commercial awareness with the ability to manage margins, stock investment and departmental profitability.
• Experience using dealer management systems and inventory software.
• Excellent organisational and time management skills.
• Strong leadership capabilities with the ability to motivate and develop a team.
• High attention to detail and a commitment to accuracy.
• Strong communication and problem-solving skills.
• A current driver's licence.
• A commitment to workplace safety and delivering outstanding customer outcomes.

What We Offer

At Sunstate Truck Group, we understand that our people are our greatest asset. We are committed to providing a workplace where employees feel supported, valued and rewarded.

When you join our team, you'll enjoy:

• Competitive remuneration package with performance incentives based on experience and capability.
• The opportunity to build and help shape a growing Parts Department from the ground up.
• Ongoing manufacturer and industry training opportunities.
• Career growth within a growing dealership and expanding truck brand.
• A supportive and collaborative leadership team.
• Stable full-time employment with long-term career opportunities.
• A business that genuinely values its people, ideas and contributions.
• A strong focus on safety, wellbeing and professional development.

About Sunstate Truck Group

At Sunstate Truck Group, we're more than a truck dealership. We're building a team, a culture and a business that puts people first.

Based in Toowoomba and operating from our Wellcamp facility, we proudly represent the Sitrak truck brand while delivering exceptional sales, parts and service support across the Darling Downs and South West Queensland.

As a growing business, we're focused on creating long-term relationships with our customers, suppliers and employees. We believe great businesses are built by great people, which is why we foster a workplace built on teamwork, respect, accountability and continuous improvement.

Joining Sunstate Truck Group means becoming part of a business where your ideas matter and your contribution helps shape our future. This is an exciting time to get on board as we continue to expand our operations and build a leading heavy vehicle dealership for the region.

Sunstate Truck Group - "we are real people keeping businesses moving with care and service"