Parts Interpreter - Growth & Stability in Mackay

Hitachi Construction Machinery Group; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Wellness program

Uniform & PPE provided

Training & development

Staff discounts

Strong company culture

Job summary

Hitachi Construction Machinery Group is seeking a dedicated Parts Interpreter for our Mackay team. You will ensure timely, accurate supply of quality parts to external customers and internal stakeholders, leveraging electronic manuals and Dynamics to meet customer needs.

You will collaborate with a small team, maintain relationships, and deliver outstanding service via phone, email, and in person while supporting warehouse operations and sales targets.

Qualifications

• Strong communication and customer service focus.
• Experience interpreting spare parts and advising customers.
• Familiarity with earthmoving equipment or construction machinery.

Responsibilities

• Collaborate with internal sales and parts interpreters to fulfill parts requests.
• Provide accurate part recommendations to external customers and internal stakeholders.
• Use electronic parts manuals to identify and supply parts per customer needs.
• Source parts externally when needed and maintain records in Dynamics.
• Support warehouse team to ensure timely delivery of parts.

Skills

Communication skills

Problem solving

Teamwork

Earthmoving equipment knowledge

Tools

Microsoft Dynamics

Job description

Hitachi Construction Machinery Group is seeking a dedicated Parts Interpreter for our Mackay team. You will ensure timely, accurate supply of quality parts to external customers and internal stakeholders, leveraging electronic manuals and Dynamics to meet customer needs.

You will collaborate with a small team, maintain relationships, and deliver outstanding service via phone, email, and in person while supporting warehouse operations and sales targets.