Parts Interpreter — Customer-Focused Auto Parts Career

Mackay City Auto Group; Mackay Regional; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Zusammenfassung

Mackay City Auto Group is seeking a friendly and customer-focused Parts Interpreter to support our parts department in Mackay. You will assist retail customers, trade clients, and internal workshop teams with parts and accessories, ensuring accurate identification and prompt service.

We welcome experienced Parts Interpreters or those new to the field with a passion for vehicles. Training is available, and you’ll join a supportive team dedicated to delivering exceptional customer experiences that

Qualifikationen

• Experience in automotive parts is preferred, dealership parts departments or automotive retail experience welcome.
• Strong customer service, communication, and relationship-building skills are essential.
• Organised with the ability to manage multiple priorities and attention to detail.

Aufgaben

• Assisting customers at the parts counter, over the phone, and via email
• Interpreting and identifying genuine parts and accessories
• Processing customer enquiries and parts orders accurately and efficiently
• Supporting workshop technicians with internal parts requirements
• Building strong relationships with customers, suppliers, and trade partners
• Managing stock receipting, inventory control, and parts administration
• Learning and navigating manufacturer parts catalogues and dealership systems
• Delivering exceptional customer experiences that put a SMILE in Every Drive

Kenntnisse

Customer service

Communication

Organised

Computer literacy

Attention to detail

Jobbeschreibung

Mackay City Auto Group is seeking a friendly and customer-focused Parts Interpreter to support our parts department in Mackay. You will assist retail customers, trade clients, and internal workshop teams with parts and accessories, ensuring accurate identification and prompt service.

We welcome experienced Parts Interpreters or those new to the field with a passion for vehicles. Training is available, and you’ll join a supportive team dedicated to delivering exceptional customer experiences that