Parts Interpreter: Entry-Level with Training & Growth

Tropical Auto Group; Rockhampton Regional; On-site; AUD 42,000 - 54,000; Full time

Job summary

Tropical Auto Group is hiring an entry-level Parts Interpreter to learn parts identification, sourcing and supply for customers and workshop technicians. You will train with experienced interpreters in catalogues and systems, building a long-term career in automotive parts.

This role offers full training, a clear pathway to Parts Interpreter and senior roles, and opportunities across automotive, heavy vehicle and equipment sectors.

Qualifications

• Interest in vehicles and mechanical components.
• Excellent communication and customer service skills.
• Strong numerical accuracy with part codes.

Responsibilities

• Serve customers at counter, by phone and email.
• Identify parts using electronic catalogues, diagrams and VIN lookups.
• Process quotes, sales orders, invoices and returns in the parts system.
• Supply parts to workshop technicians and assist with job-card allocations.
• Receive incoming stock and verify against delivery documents.
• Pick, pack and prepare orders for dispatch or pickup.
• Assist with stocktakes and keep the department organised.
• Follow up backorders and supplier enquiries.
• Build knowledge of product ranges and cross-references.

Skills

Customer service

Attention to detail

Basic computer skills

Team player

Quick learner

Retail/warehousing experience

Mechanical curiosity

Tools

Dealer management system

Inventory system

Job description

Tropical Auto Group is hiring an entry-level Parts Interpreter to learn parts identification, sourcing and supply for customers and workshop technicians. You will train with experienced interpreters in catalogues and systems, building a long-term career in automotive parts.

This role offers full training, a clear pathway to Parts Interpreter and senior roles, and opportunities across automotive, heavy vehicle and equipment sectors.