Parts Interpreter

Australian Automotive Group; Sydney; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Commission incentives

Employee discounts on parts and serivc

Training and career development

Job summary

City Ford Rockdale, Kia & Chery is seeking a Parts Interpreter to support fast-paced workshop operations and busy parts divisions in Sydney. You will interpret OEM parts requirements, process orders, manage stock and assist workshop technicians to maintain smooth job flow.

Ideal candidates will have prior automotive dealership experience with OEM brands, strong data accuracy, and good communication with internal teams and customers.

Qualifications

• Experience as a Parts Interpreter in an automotive dealership is required.
• Experience with OEM catalogues and dealership management systems.
• Strong customer service and data-entry accuracy.

Responsibilities

• Interpret customer and workshop requirements using OEM parts catalogues.
• Process parts orders promptly for retail and internal customers.
• Manage stock receipts, binning, cycle counts and dispatch.

Tools

Pentana/ERAnet

Job description

At City Ford Rockdale, Kia & Chery, we pride ourselves on providing exceptional customer service and technical expertise across three premier, rapidly growing automotive brands. Operating under a modern dealership environment in Sydney’s St George area, our busy parts division supports both our retail customers and high-volume workshop operations.

Key Responsibilities

Interpret customer and workshop requirements accurately using OEM electronic parts catalogues (Ford, Kia, Chery).

Process retail and internal parts orders promptly and efficiently.

Manage inventory control, including stock receipting, binning, cycle counting, and dispatch.

Support workshop technicians to ensure smooth job flow and minimal downtime.

Provide professional customer service over the phone, via email, and at the front counter.

Assist with incoming stock deliveries and maintain a clean, organised warehouse environment.

Qualifications & Requirements

Experience: Previous experience as a Parts Interpreter within an automotive dealership setting (OEM experience with Ford, Kia, or Chery is highly regarded).

System Proficiency: Experience using dealership management systems (e.g. Pentana / ERAnet) and online parts catalogues.

Customer Focus: Strong communication skills with a commitment to excellent customer service for both internal workshop staff and external clients.

Organization: High attention to detail, accuracy in data entry, and solid time-management skills.

Licence: Current, valid Australian Drivers Licence.

Physical Fitness: Ability to handle physical aspects of stock movement and inventory management.

What We Offer

Competitive remuneration package based on experience

Opportunity to join our commission incentive program

Ongoing manufacturer training and career development opportunities across multiple top-tier brands.

A supportive, energetic team environment within an established automotive group.

Employee discounts on vehicle purchases, servicing, and parts.