Parts Interpreter

Pacific Toyota Cairns; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Career advancement opportunities

Job summary

Pacific Toyota Cairns in Cairns, QLD, is seeking a Parts Interpreter to join our busy parts team. You will identify parts across Toyota, Lexus and Hino ranges, helping customers in person or remotely, and supporting smooth dealership operations.

The ideal candidate has strong automotive parts knowledge, excellent communication and organisational skills, and a proactive, customer-focused mindset. We offer a competitive salary package and clear opportunities for career progression within our

Qualifications

• Strong knowledge of automotive parts and cataloguing systems.
• Excellent communication and organisational skills.
• Commitment to delivering exceptional customer service.
• High attention to detail and problem-solving ability.
• Proactive, team-oriented attitude.

Responsibilities

• Accurately identify parts across Toyota, Lexus, and Hino vehicles.
• Use catalogues and digital systems to interpret and source parts.
• Receive and process parts orders efficiently.
• Prepare invoices and assist with administrative tasks.
• Foster strong customer relationships and loyalty.
• Uphold safety and operational standards.

Skills

Automotive parts knowledge

Cataloguing systems

Communication

Organisation

Customer service

Attention to detail

Teamwork

Problem solving

Job description

Join the Parts Team at Pacific Toyota - Cairns, QLD

Position: Parts Interpreter

Pacific Toyota, a trusted and highly respected dealership in the heart of Cairns, QLD, is seeking a Parts Interpreter to join our parts team. This is a fantastic opportunity for a motivated person to take the next step in their career and contribute to the continued success of our thriving parts department.

Why Join Us?

At Pacific Toyota, we've built a strong reputation for exceptional customer service, quality, and a forward-thinking approach to automotive retail. We're proud to foster a supportive, professional environment where personal development and career progression are encouraged.

We value work-life balance and offer our team members a rewarding, long-term career within a growing organisation.

About the Role

Parts Interpreters work with customers to identify their parts needs within the Toyota, Lexus and Hino range of vehicles. Delivering a great customer experience, working with other team members to ensure all customers are attended to in a respectful and professional manner; whether that be in person or remotely. We have a high level of training and support to give you the best chance of succeeding in your role.

Key Responsibilities

• Accurately identify parts across Toyota, Lexus, and Hino vehicles
• Use catalogues and digital systems to interpret and source parts
• Receive and process parts orders efficiently
• Prepare invoices and assist with administrative tasks
• Foster strong customer relationships and loyalty
• Uphold safety and operational standards

What We're Looking For

• Strong knowledge of automotive parts and cataloguing systems
• Excellent communication and organisational skills
• A commitment to delivering exceptional customer service
• High attention to detail and problem-solving ability
• A proactive, team-oriented attitude
• Competitive salary package
• Career advancement opportunities within a respected dealership group

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.