Parts Interpreter

Bapcor Limited; Caboolture; On-site; AUD 55,000 - 75,000; Full time

Job summary

Truckline, part of Bapcor, is seeking a Parts Interpreter at the Caboolture branch. You will help customers identify and source the right parts to keep vehicles on the road, solving problems and building strong relationships.

Join a fast-paced team, support trade, fleet and workshop customers, and collaborate with warehouse colleagues to ensure timely orders and accurate quotations.

Qualifications

• Strong customer service and problem-solving skills.
• Willingness to learn product knowledge.
• Organised, reliable and self-motivated.
• Able to thrive in a busy team environment.

Responsibilities

• Interpret and identify heavy vehicle parts requirements.
• Provide exceptional service to trade, fleet and workshop customers.
• Process customer orders accurately and efficiently.
• Prepare quotations and follow up sales opportunities.
• Maintain and develop strong customer relationships.
• Work closely with warehouse and branch teams to ensure timely order fulfilment.
• Assist with inventory enquiries and stock availability.
• Contribute to achieving branch sales and service targets.

Skills

Customer relations

Communication

Problem solving

Organised

Self-motivated

Team player

Adaptable

Job description

Company Description

Truckline is committed to supplying the Australian market with top-quality aftermarket and OE parts for heavy-duty vehicles. As part of the Bapcor Commercial Vehicle Group, Truckline supports all makes and models of North American, European and Japanese trucks.

Company Description

Truckline is committed to supplying the Australian market with top-quality aftermarket and OE parts for heavy-duty vehicles. As part of the Bapcor Commercial Vehicle Group, Truckline supports all makes and models of North American, European and Japanese trucks. With a national network of branches and a reputation built on expertise, service and reliability, Truckline is a trusted partner to transport operators, workshops and fleet customers across Australia. At Truckline, we're proud of our people and the role they play in keeping Australia's commercial vehicles moving.

Job Description

We are seeking an enthusiastic and customer-focused Parts Interpreter to join our team at our Caboolture branch.

This is a fantastic opportunity for someone who enjoys solving problems, building strong customer relationships and delivering exceptional service. Working alongside a supportive and experienced team, you'll be responsible for helping customers identify and source the right parts to keep their vehicles on the road.

• Interpret and identify heavy vehicle parts requirements
• Provide exceptional service to trade, fleet and workshop customers
• Process customer orders accurately and efficiently
• Prepare quotations and follow up sales opportunities
• Maintain and develop strong customer relationships
• Work closely with warehouse and branch teams to ensure timely order fulfilment
• Assist with inventory enquiries and stock availability
• Contribute to achieving branch sales and service targets

This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering solutions to customers.

Qualifications

You'll be a great fit if you:

• Enjoy building relationships with customers
• Have strong communication and problem-solving skills
• Take pride in delivering outstanding customer service
• Are organised, reliable and self-motivated
• Thrive in a busy team environment
• Have a willingness to learn and develop your product knowledge

What You'll Need

• Previous Parts Interpreting experience within automotive, truck, commercial vehicle or related industries is highly regarded
• Strong customer service and sales skills
• Ability to multitask and prioritise effectively
• Good computer literacy and administration skills
• Current driver's licence
• Mechanical aptitude or an interest in vehicles will be highly regar

Additional Information

Why Bapcor?

Bapcor is Asia-Pacific's leading provider of vehicle parts, accessories, equipment and services, with thousands of team members across Australia, New Zealand and Thailand.

Our Values Guide Everything We Do

• We give a damn
• We are in it together
• We get it done
• We do the right thing

If you're looking for an opportunity where you can build relationships, develop your technical knowledge and be part of a hardworking team that keeps Australia's transport industry moving, we'd love to hear from you.