Parts Advisor

Brandt Tractor; Drouin; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Ongoing John Deere training and development

Clear pathways for career progression

Family-friendly workplace

Access to Employee Assistance Program

Job summary

Brandt Tractor in Drouin, Victoria, is looking for a Front Counter Parts Advisor to deliver exceptional customer service and manage parts sales and inventory for John Deere agricultural and construction equipment. This role requires strong communication skills, the ability to interpret technical diagrams, and experience with parts interpretation. Join a globally recognised brand and enjoy a supportive team culture, career progression opportunities, and a family-friendly workplace.

Qualifications

• Experience in parts interpretation or familiarity with John Deere equipment is highly regarded.
• Ability to interpret technical diagrams and parts information.
• Confident using computer systems and electronic parts catalogues.

Responsibilities

• Providing exceptional front counter service to retail, trade, and internal customers.
• Interpreting parts requirements for John Deere equipment.
• Assisting workshop technicians with timely and accurate parts supply.
• Processing parts sales, invoices, and customer orders.
• Managing inventory levels including stock ordering and adjustments.

Skills

Strong communication skills

Parts interpretation experience

Problem-solving skills

Attention to detail

Ability to multi-task

Familiarity with John Deere equipment

Comfortable using computer systems

Job description

Brandt has an opportunity for a Parts Advisor to join our Pakenham team. If you are looking to work with a globally recognised brand and enjoy variety and teamwork, we want to hear from you.

As a Front Counter Parts Advisor, you will play a key role in delivering the premium customer experience Brandt/John Deere is known for.

Responsibilities

• Providing exceptional front counter service to retail, trade, and internal customers
• Interpreting parts requirements for John Deere agricultural, turf, and construction equipment
• Assisting workshop technicians with timely and accurate parts supply
• Processing parts sales, invoices, and customer orders
• Using John Deere parts catalogues and dealership systems to identify and source parts
• Managing inventory levels, including stock ordering, bin maintenance, and adjustments
• Receiving, checking, and storing incoming parts and materials
• Locating, picking, and dispatching parts to customers and other branches
• Maintaining accurate records for inventory, sales, and transactions
• Contributing to a safe, organised, and efficient parts department
• Other duties as required

About you

• Strong communication skills with a customer-first mindset
• Experience in parts interpretation or familiarity with John Deere equipment (highly regarded)
• Ability to interpret technical diagrams and parts information
• Strong problem-solving skills and attention to detail
• Ability to multi-task in a busy dealership environment
• Comfortable working independently and as part of a close-knit team
• Confident using computer systems and electronic parts catalogues

What’s in it for you?

• Be part of an iconic, globally recognised John Deere brand within Brandt Global Dealership Network.
• A supportive team culture with ongoing John Deere training and development
• Clear pathways for career progression within our nationwide and global network
• Family-friendly and flexible workplace
• Access to our Employee Assistance Program