Partner Enablement & Delivery Lead

ADP; North Sydney Council; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Job summary

ADP is seeking an Associate Project Manager for Enablement Services to empower our partner community through education, support and collaboration. You will oversee partner-led implementations, manage risks and timelines, and guide onboarding with best practices.

Role requires 1–3 years in related fields, strong communication, and the ability to work in a flexible hybrid setup (3 days in the office). Travel up to 20% may be required, including international trips.

Qualifications

• 1–3 years in project coordination or related roles.
• Experience with cross-functional teams, partners, vendors or customer-facing groups is preferred.
• Exposure to HR, Payroll, Workforce Management, SaaS or enterprise software is a plus.
• Strong problem-solving, communication, and stakeholder management skills.
• Basic understanding of PM tools; experience with JIRA/Confluence/Salesforce/OpenAir is a plus but not required.
• Flexible hybrid work model; travel up to 20% or more, including potential international travel.

Responsibilities

• Oversee partner-led implementations ensuring scope, timelines, and budgets.
• Serve as the main contact for delivery issues, risks, and escalations.
• Guide partners through onboarding, best practices, and implementation methodologies.
• Analyze delivery trends and refine processes for better deployments.
• Align internal teams, manage expectations, and report project status.
• Connect partners with the right technical resources at milestones.

Skills

Project coordination

Project management

Professional services

Consulting

Customer implementations

Cross-functional collaboration

HR/Payroll/SaaS exposure

Stakeholder management

JIRA/Confluence/CRM exposure

Flexibility to travel up to 20%

Education

College degree not required

Tools

JIRA

Confluence

Salesforce/OpenAir

Job description

ADP is seeking an Associate Project Manager for Enablement Services to empower our partner community through education, support and collaboration. You will oversee partner-led implementations, manage risks and timelines, and guide onboarding with best practices.

Role requires 1–3 years in related fields, strong communication, and the ability to work in a flexible hybrid setup (3 days in the office). Travel up to 20% may be required, including international trips.