Participant Support & Admin Specialist (Hybrid)

Lifetime Support Authority of South Australia; Adelaide; Hybrid; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Flexible hybrid working

Impactful role

Fixed-term employment

Job summary

Lifetime Support Authority of South Australia is seeking a dedicated administrator to support the Service Planning team in delivering high-quality treatment, care and support for participants of the Lifetime Support Scheme. You will be the first point of contact for participants, their networks and service providers, ensuring a courteous, confidential and responsive service.

Applicants should have strong admin experience in a customer-focused environment, excellent communication skills, and the

Qualifications

• Experience providing high-quality admin support in a customer-focused environment.
• Clear written and verbal communication with diverse stakeholders.
• Strong attention to detail and ability to manage multiple priorities.
• Professionalism in handling sensitive issues and maintaining confidentiality.
• Desirable understanding of needs of individuals with disabilities or diverse backgrounds.

Responsibilities

• Provide professional admin support to ensure participants receive timely and effective services.
• Be the first point of phone contact for participants, their networks and service providers.
• Communicate with stakeholders clearly and build positive relationships.
• Maintain confidentiality and manage sensitive information with tact and discretion.

Skills

Admin support

Customer service

Communication

Attention to detail

Confidentiality

Diversity awareness

Job description

Lifetime Support Authority of South Australia is seeking a dedicated administrator to support the Service Planning team in delivering high-quality treatment, care and support for participants of the Lifetime Support Scheme. You will be the first point of contact for participants, their networks and service providers, ensuring a courteous, confidential and responsive service.

Applicants should have strong admin experience in a customer-focused environment, excellent communication skills, and the