Director Services

Lifetime Support Authority of South Australia; Adelaide; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

The Lifetime Support Authority of South Australia is seeking an accomplished executive to shape the future direction of the Lifetime Support Scheme and lead the Services Directorate. You will influence service design, performance and sustainability across health, disability and care sectors, guiding initiatives that improve participant outcomes.

As Director Services, you will work with the Chief Executive, Board and external stakeholders to drive strategic priorities, align resources, and foster

Qualifications

• Significant experience leading large-scale strategic initiatives and organisational transformation within complex service systems.
• Strong record of developing and executing strategic plans that deliver sustainable outcomes.
• Ability to navigate complexity and influence across government, boards, service providers and senior executives.
• Deep understanding of trends affecting health, disability, care or human services sectors, and translating insights into strategic action.
• Exceptional leadership, building executive-level capability and high-performance cultures.
• Outstanding communication, engagement and influencing skills to build trusted relationships.

Responsibilities

• Lead development and execution of strategic priorities for the Services Directorate.
• Drive organisational performance and foster a culture of innovation, accountability and continuous improvement.
• Shape a service ecosystem that delivers exceptional participant outcomes and positions the Scheme for the future.
• Collaborate with the Chief Executive, Executive colleagues, Board and external stakeholders.

Job description

Lifetime Support Authority of South Australia

Job reference: req488

Location: LSA - Wakefield House - 30 Wakefield Street, Adelaide, SA 5000 AUS

Job status: Term Contract. Open to everyone. 04/11/2026 at 11:59 PM

Shape the future of participant-centred services in South Australia

• Executive leadership role influencing outcomes across a critical state scheme.
• Drive strategic transformation, service excellence and sector stewardship.
• Full-time, three-year contract opportunity with an attractive executive remuneration package.

Let’s get straight to the details...

The Lifetime Support Authority (LSA) is entering an important phase of maturity and growth. We are seeking an accomplished executive leader to shape the future direction of the Lifetime Support Scheme (LSS) and ensure participants continue to receive high-quality, sustainable and person-centred support.

As Director Services, you will be a key member of the Executive Team, responsible for providing strategic leadership across the Authority's service system. Working closely with the Chief Executive, Executive colleagues, Board and external stakeholders, you will influence the future design, performance and sustainability of services that support participants with serious lifelong injuries.

This role extends beyond operational leadership. You will bring a systems-thinking approach to complex challenges, identifying emerging trends, opportunities and risks across the health, disability and care sectors. Drawing on strong partnerships and market influence, you will help shape a service ecosystem that delivers exceptional participant outcomes today while positioning the Scheme for the future.

You will lead the development and execution of strategic priorities, drive organisational performance, and foster a culture of innovation, accountability and continuous improvement. Through your leadership, the Services Directorate will continue to evolve as a high-performing and trusted contributor to the Authority's broader purpose

To be successful in our position you will have:

• Significantexperience leading large-scale strategic initiatives and organisationaltransformation within complex service systems.
• A strong record of developing and executing strategic plans that deliver sustainable organisational and community outcomes.
• The ability to navigate complexity and influence across diverse stakeholder groups, including government, boards, service providers and senior executives.
• Deepunderstanding of contemporary trends affecting health, disability, care orhuman services sectors, and the ability to translate insights into strategicaction.
• Exceptionalleadership capability, including building executive-level capability, fosteringhigh-performance cultures, and leading through change.
• Outstanding communication, engagement and influencing skills, with the capacity to build trusted relationships and achieve outcomes through collaboration.

Now, a bit about who we are...

The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution and committed to our vision: Making a difference in the lives of LSS Participants, who are at the centre of what we do.

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide’s CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set.

Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee here and click here to hear what our people have to say about working at the LSA.

Should you require any furtherinformation please direct your query to Davin Jaehne, Talent Acquisition BP on 088429 0315. Please address applications to Dr Peta Smith, Chief Executive.

Position Conditions:

Full-time, 3-Year Contract Opportunity.

Remuneration:

Executive

Special Conditions:

• Appointment will be subject to the provision of a valid Working with Children Check and a satisfactory Criminal History Check that is no more than six months old..
• Some out of hours work may be required.
• Some intrastate/interstate travel may be required.

All applications are to be submitted by Wednesday 04/11/2026 at 11:59 PM

Diversity & Inclusion

The LSA is committed to a diverse, accessible, and inclusive workplace, to enable us to reflect our community and to achieve better decision and results for LSS participants. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, people from diverse cultural and linguistic backgrounds, young and mature age workers and LGBTIQA+ people.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.