Part-Time Visitor Services & Retail Assistant

National Parks & Wildlife Service; Sydney; On-site; AUD 78,000 - 85,000; Part time

Benefits offered by this job

Accrued days off

Corporate wellbeing programs

Learning and development

Job summary

National Parks & Wildlife Service in Sydney is seeking two part-time Information and Retail Assistants to support visitor services at Kamay Botany Bay National Park Visitor Centre. You will handle inquiries, bookings for tours and venues, and merchandise sales.

You will assist with stock, cash reconciliation, record keeping and reporting, while contributing to a welcoming visitor experience and accurate information.

Qualifications

• Experience in a retail environment including dealing with customer enquiries in a reception or frontline service area, cash handling procedures and using digital booking software.
• A current Working with Children Check (WWCC) is an essential requirement for this role.
• Ability to work outside of normal working hours and on weekends and public holidays if required.
• A current Australian driver’s licence and first aid certificate or willingness to obtain one.

Responsibilities

• Welcomes visitors and responds to enquiries, promoting and processing bookings for tours, events and venues, and providing accurate information about park attractions, products and services.
• Support retail operations through merchandise sales, stock control and point-of-sale transactions, while maintaining records, undertaking cash handling and daily reconciliations, and assisting with reporting and administrative tasks.
• Contribute to the development and maintenance of visitor information and promotional materials, support delivery of tours and visitor services, and help ensure efficient operation, presentation and security of the visitor centre.

Job description

National Parks & Wildlife Service in Sydney is seeking two part-time Information and Retail Assistants to support visitor services at Kamay Botany Bay National Park Visitor Centre. You will handle inquiries, bookings for tours and venues, and merchandise sales.

You will assist with stock, cash reconciliation, record keeping and reporting, while contributing to a welcoming visitor experience and accurate information.