Part-Time ShiftCare & Rostering Operations Lead

Accomplished Choice Solutions Pty Ltd; Newcastle; On-site; AUD 39,000 - 61,000; Part time

Benefits offered by this job

Flexible part-time role

Autonomous ownership of operational f​

Supportive leadership

Job summary

Accomplished Choice Solutions Pty Ltd – Newcastle NSW is seeking a part-time Rostering & Operations Coordinator to manage ShiftCare and workforce scheduling for NDIS services in Newcastle. The role emphasizes autonomy, problem-solving, and ownership of operational outcomes in a fast-paced environment.

The position is 3-4 days per week with flexible scheduling, offering a balance of independence and team support.

Qualifications

• Advanced, demonstrated experience using ShiftCare (essential).
• Experience in rostering, scheduling or workforce coordination.
• Experience working within disability, community, aged care or human services.
• Ability to work independently and manage competing priorities.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organisational skills.
• Understanding of the NDIS and person-centred service delivery (desirable).

Responsibilities

• Maintain and support the effective use of ShiftCare across the organisation, ensuring participant supports are accurately planned and delivered.
• Respond to support worker enquiries and assist with day-to-day rostering and administrative matters.
• Review and maintain organisational policies, procedures and operational documentation to support compliance and best practice.
• Provide administrative and operational support to assist the effective delivery of services.

Skills

ShiftCare

Rostering

Scheduling

Disability sector

Communication

Organisation

Tools

ShiftCare

Job description

Accomplished Choice Solutions Pty Ltd – Newcastle NSW is seeking a part-time Rostering & Operations Coordinator to manage ShiftCare and workforce scheduling for NDIS services in Newcastle. The role emphasizes autonomy, problem-solving, and ownership of operational outcomes in a fast-paced environment.

The position is 3-4 days per week with flexible scheduling, offering a balance of independence and team support.