Part-Time Sales Support & Admin Specialist

DMD INDUSTRIES PTY LTD; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

DMD Industries Pty Ltd, a Melbourne-based coffee roasting and wholesale business, is seeking a part-time Sales Support to join our friendly team. You will handle customer enquiries, process orders and invoices, and assist the sales team with proposals and contracts.

This role offers three to four days per week, a collaborative office environment, and the opportunity to contribute across the sales cycle while maintaining accurate records and delivering excellent customer service.

Qualifications

• Experience in sales support or customer service.
• Proficiency in Microsoft Office, especially Excel.
• Excellent communication and interpersonal skills.
• Professional phone and email manners.
• Good time management and ability to prioritise.
• Attention to detail.
• Proactive issue resolution and task follow-through.
• Ability to work both independently and collaboratively.

Responsibilities

• Be the first contact for customer enquiries by phone, email, or in person.
• Process sales orders and prepare invoices.
• Assist sales team with proposals and contracts.
• Coordinate deliveries with sales reps and organise meetings.
• Resolve customer, order, and delivery issues with internal teams.
• Maintain accurate customer records and sales docs.
• Provide admin support to Sales Manager and office team.

Skills

Communication

Time management

Independent work

Team collaboration

Problem solving

Tools

Microsoft Office

Excel

Job description

DMD Industries Pty Ltd, a Melbourne-based coffee roasting and wholesale business, is seeking a part-time Sales Support to join our friendly team. You will handle customer enquiries, process orders and invoices, and assist the sales team with proposals and contracts.

This role offers three to four days per week, a collaborative office environment, and the opportunity to contribute across the sales cycle while maintaining accurate records and delivering excellent customer service.