Part-Time Sales & Guest Experience Leader

Belgravia Group; Newcastle-Maitland; On-site; AUD 42,000 - 62,000; Part time

Job summary

Belgravia Leisure is seeking a part-time Sales and Guest Experience Coordinator at Lakeside Leisure Centre, Raymond Terrace, NSW. The role is approx.

28 hours per week, Monday to Friday, with occasional weekend hours in peak months, reporting to the Sales and Guest Experience Manager. The successful candidate will train, develop and lead Guest Experience Officers and drive all membership results across programs, while delivering exceptional guest experiences and maintaining strong community

Qualifications

• Experience in a sales and customer facing environment.
• Experience leading teams in the health, fitness, leisure or recreation industries.
• Strong written and verbal communication skills.
• Ability to motivate, inspire and deliver training.
• Experience using social media platforms.
• Willing to work evenings and weekends.
• National Police Check and Working with Children Check.
• First aid and CPR.

Responsibilities

• Train and develop front-line staff to meet sales targets and deliver exceptional guest experiences.
• Meet the set new member and growth targets on a daily/weekly/monthly basis.
• Provide exceptional guest experience in person and over the phone to existing and prospective members and guests.
• Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries per processes.
• Assist in lead generation through digital and traditional marketing activities.
• Conduct tours of the centre/facility to convert prospects into ongoing members.

Skills

Sales and customer facing

Team leadership

Interpersonal skills

Staff training

Social media experience

Flexible scheduling

First aid & CPR

National Police Check

Job description

Belgravia Leisure is seeking a part-time Sales and Guest Experience Coordinator at Lakeside Leisure Centre, Raymond Terrace, NSW. The role is approx.

28 hours per week, Monday to Friday, with occasional weekend hours in peak months, reporting to the Sales and Guest Experience Manager. The successful candidate will train, develop and lead Guest Experience Officers and drive all membership results across programs, while delivering exceptional guest experiences and maintaining strong community