Part-Time Sales Associate (Parramatta)

POP MART; Sydney; On-site; AUD 32,000 - 45,000; Part time

Benefits offered by this job

Monthly product incentives

Annual POP LAND pass

Creative retail environment

Career progression

Job summary

POP MART is expanding its Australian retail presence and is seeking passionate Sales Associates for a permanent part-time role. Based in Sydney, you will engage customers, share product knowledge, upsell, maintain store standards and support store operations through busy trading periods.

You will work 3-4 days per week with weekend and late-night shifts. Full and permanent Australian working rights are required.

Qualifications

• Confident and customer-focused candidate.
• Strong communication and excellent attention to detail.
• Reliable, positive and adaptable team player.

Responsibilities

• Deliver great customer experiences and engage customers confidently.
• Share product knowledge and introduce new collections; upsell and cross-sell.
• Maintain store standards including stock replenishment and visual merchandising.
• Process transactions accurately through POS systems and follow procedures.
• Support product launches and peak trading periods.

Skills

Customer-focused

Strong communication

Attention to detail

Reliable and adaptable

Tools

POS systems

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

SALES ASSOCIATE — POP MART

Global Pop-Culture | Immediate Start

Position Available: Part-Time
$28 p/hour (base)

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we’re looking for passionate and customer-focused Sales Associates to join our growing retail team.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

Why You’ll Love Working at POP MART

• Work with products customers genuinely love - collectors, fans and families
• Weekly new releases keep every day exciting and fast-moving
• Clear career progression opportunities within a growing business
• Job security with a rapidly expanding global brand
• Monthly product incentives (post-probation)
• Supportive, energetic and inclusive team culture
• Annual POP LAND (Beijing) pass
• A colourful, creative retail environment

What You’ll Do

Deliver Great Customer Experiences

• Engage customers confidently and provide friendly, energetic service
• Share product knowledge and introduce new collections
• Support sales through upselling and cross-selling opportunities

Maintain Store Standards

• Replenish stock and maintain visual merchandising standards
• Support deliveries, stock counts and inventory accuracy
• Keep the store clean, organised and customer-ready

Support Daily Store Operations

• Process transactions accurately through POS systems
• Follow store procedures and loss prevention standards
• Support product launches and peak trading periods

Who You Are

• Confident and customer-focused
• Passionate about retail, pop culture or collectibles
• Energised by fast-paced environments
• Reliable, positive and adaptable
• Strong communicator with excellent attention to detail

Part-Time Availability Requirements

• This is a permanent part-time position.
• Availability to work 3-4 days per week is required.
• Applicants must be available to work at least one weekend day and one late-night trading shift each week.
• Rosters are planned in advance to support consistency and work-life balance.
• Flexibility to support business needs, peak trading periods and major product launches is expected.
• Availability throughout peak trading periods, including November to January, is essential

Full and permanent Australian working rights are required.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.