Part-Time Sales Associate (Parramatta)

POP MART OCEANIA PTY LTD; Sydney; On-site; AUD 34,000 - 43,000; Part time

Job summary

POP MART Oceania Pty Ltd in Sydney is seeking a part-time Sales Associate to join our growing retail team. This role offers a fast-paced environment, opportunities to engage with collectors and families, and weekly product releases.

You will handle transactions, maintain store standards, and support product launches during peak periods. Availability 3–4 days per week, at least one weekend day and one late-night shift, with Australian working rights.

Qualifications

• Confident, customer-focused approach required.
• Passion for retail, pop culture or collectibles.
• Ability to work in a fast-paced environment.
• Reliable, positive and adaptable with good attention to detail.
• Strong communication skills and teamwork.

Responsibilities

• Engage customers confidently and provide friendly, energetic service.
• Share product knowledge and introduce new collections.
• Support sales through upselling and cross-selling opportunities.
• Maintain store standards and visual merchandising.
• Process transactions accurately through POS systems.
• Follow store procedures and loss prevention standards.
• Support product launches and peak trading periods.

Skills

Customer-focused

Retail experience

Strong communication

Attention to detail

Adaptable

Tools

POS systems

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.SALES ASSOCIATE — POP MARTGlobal Pop-Culture | Immediate StartPosition Available: Part-Time$28 p/hour (base)Join the POP MART PhenomenonPOP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.Why You'll Love Working at POP MART- Work with products customers genuinely love — collectors, fans and families- Weekly new releases keep every day exciting and fast-moving- Clear career progression opportunities within a growing business- Job security with a rapidly expanding global brand- Monthly product incentives (post-probation)- Supportive, energetic and inclusive team culture- Annual POP LAND (Beijing) pass- A colourful, creative retail environmentWhat You'll DoDeliver Great Customer Experiences- Engage customers confidently and provide friendly, energetic service- Share product knowledge and introduce new collections- Support sales through upselling and cross-selling opportunitiesMaintain Store Standards- Replenish stock and maintain visual merchandising standards- Support deliveries, stock counts and inventory accuracy- Keep the store clean, organised and customer-readySupport Daily Store Operations- Process transactions accurately through POS systems- Follow store procedures and loss prevention standards- Support product launches and peak trading periodsWho You Are- Confident and customer-focused- Passionate about retail, pop culture or collectibles- Energised by fast-paced environments- Reliable, positive and adaptable- Strong communicator with excellent attention to detailPart-Time Availability Requirements- This is a permanent part-time position.- Availability to work 3–4 days per week is required.- Applicants must be available to work at least one weekend day and one late-night trading shift each week.- Rosters are planned in advance to support consistency and work-life balance.- Flexibility to support business needs, peak trading periods and major product launches is expected.- Availability throughout peak trading periods, including November to January, is essentialHow to ApplySubmit your application via our careers page(if you are applying through a third-party job platform such as Seek, you will be automatically directed to our careers page)Full and permanent Australian working rights are required.*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.