Part-Time Sales Associate (Parramatta)

Pop Mart Oceania Pty; New South Wales; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Weekly new releases

Career progression opportunities

Supportive team culture

POP LAND pass

Job summary

POP MART is seeking a passionate Sales Associate to join our growing Australian retail team. This part-time role focuses on delivering engaging customer experiences, sharing product knowledge and supporting fast-paced sales.

You will work 3–4 days per week, including at least one weekend day and one late-night shift during peak periods. Full Australian working rights required. Base pay is $28 per hour (before tax).

Qualifications

• Confident and customer-focused
• Passionate about retail, pop culture or collectibles
• Energised by fast-paced environments
• Reliable, positive and adaptable
• Strong communicator with excellent attention to detail

Responsibilities

• Engage customers confidently and provide friendly, energetic service
• Share product knowledge and introduce new collections
• Support sales through upselling and cross-selling opportunities
• Replenish stock and maintain visual merchandising standards
• Support deliveries, stock counts and inventory accuracy
• Keep the store clean, organised and customer-ready
• Process transactions accurately through POS systems
• Follow store procedures and loss prevention standards
• Support product launches and peak trading periods

Skills

Customer focus

Retail experience

Communication skills

Attention to detail

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

SALES ASSOCIATE — POP MART

Global Pop-Culture | Immediate Start
Position Available: Part-Time
$28 p/hour (base)

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team. This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

Why You'll Love Working at POP MART

• Work with products customers genuinely love — collectors, fans and families
• Weekly new releases keep every day exciting and fast-moving
• Clear career progression opportunities within a growing business
• Job security with a rapidly expanding global brand
• Monthly product incentives (post-probation)
• Supportive, energetic and inclusive team culture
• Annual POP LAND (Beijing) pass
• A colourful, creative retail environment

What You’ll Do

Deliver Great Customer Experiences

• Engage customers confidently and provide friendly, energetic service
• Share product knowledge and introduce new collections
• Support sales through upselling and cross-selling opportunities

Maintain Store Standards

• Replenish stock and maintain visual merchandising standards
• Support deliveries, stock counts and inventory accuracy
• Keep the store clean, organised and customer-ready

Support Daily Store Operations

• Process transactions accurately through POS systems
• Follow store procedures and loss prevention standards
• Support product launches and peak trading periods

Who You Are

• Confident and customer-focused
• Passionate about retail, pop culture or collectibles
• Energised by fast-paced environments
• Reliable, positive and adaptable
• Strong communicator with excellent attention to detail

Part-Time Availability Requirements

• This is a permanent part-time position.
• Availability to work 3–4 days per week is required.
• Applicants must be available to work at least one weekend day and one late-night trading shift each week.
• Rosters are planned in advance to support consistency and work-life balance.
• Flexibility to support business needs, peak trading periods and major product launches is expected.
• Availability throughout peak trading periods, including November to January, is essential

Full and permanent Australian working rights are required.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.