Part-Time Research Operations & Data Analytics Analyst

GenesisCare; Australia; Remote; AUD 60,000 - 80,000; Part time

Benefits offered by this job

My Fitness Passport

Wellbeing support

Employee discounts

Job summary

GenesisCare is seeking a highly organised and analytical Research Operations Analyst to join our Research team. You will support the day-to-day operation of research systems, ensure data quality, and contribute to reporting and process improvement across Australia.

This part-time, 3 days/week, 6-month contract offers remote work from anywhere in Australia. You will provide first-line system support, manage enhancements, assist testing, maintain documentation, and help deliver Power BI dashboards

Qualifications

• Qualifications in information systems, business analytics, data analytics, health information management, health sciences, or clinical research.
• Experience supporting business, operational, clinical, or research systems.
• Strong analytical and problem-solving skills with the ability to investigate and resolve user issues.
• Experience working with reporting tools, data analysis, or business intelligence platforms.
• Ability to manage competing priorities and follow tasks through to completion.
• Strong organisational, communication, and stakeholder engagement skills.
• Experience with Salesforce, Microsoft Power Platform, Power BI, data management, or project delivery would be highly regarded.
• Collaborative approach and ability to work across multidisciplinary teams.
• Commitment to data quality, continuous improvement, and operational excellence.

Responsibilities

• Provide first-line support for research systems, reporting, and user access issues.
• Manage and prioritise operational system enhancements, requests, and change activities.
• Support user acceptance testing, defect resolution, validation activities and system releases.
• Maintain testing records, validation documentation, release notes and user communications.
• Produce routine operational, financial and research reports for stakeholders.
• Support the development and maintenance of Power BI dashboards and reporting solutions.
• Perform data quality reviews, reconciliations, and consistency checks across research systems.
• Monitor and improve data completeness and integrity within operational datasets.
• Develop and maintain work instructions, process documentation, and support materials.
• Deliver onboarding, refresher training, and practical support for research system users.
• Identify opportunities to improve, streamline, and automate operational processes.
• Support approved real-world evidence projects, data delivery activities, and clinical AI data validation initiatives.
• Ensure all activities are conducted in accordance with GenesisCare SOPs, Good Clinical Practice (GCP), and applicable regulatory requirements.

Skills

Analytical skills

Problem solving

Power BI

Salesforce

Power Platform

Data analytics

Stakeholder engagement

Organisational skills

Education

Information systems

Business analytics

Data analytics

Health information management

Health sciences

Clinical research

Tools

Power BI

Salesforce

Microsoft Power Platform

Data management

Project delivery

Job description

GenesisCare is seeking a highly organised and analytical Research Operations Analyst to join our Research team. You will support the day-to-day operation of research systems, ensure data quality, and contribute to reporting and process improvement across Australia.

This part-time, 3 days/week, 6-month contract offers remote work from anywhere in Australia. You will provide first-line system support, manage enhancements, assist testing, maintain documentation, and help deliver Power BI dashboards