Part-Time Patient Services Receptionist – Allied Health

Work Initiatives; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Professional development

Additional leave

Discounted health insurance

Car leasing packages

Service milestones recognition

Job summary

Lifecare is seeking a Receptionist to join our team in Croydon, Melbourne. This casual/part-time role (10–20 hours per week) supports our Allied Health team with front-desk duties and patient services.

You will answer calls, book appointments, process payments, balance banking and maintain a clean waiting area, clinics and kitchen, while delivering confidential, high-quality customer service.

Qualifications

• Polished and professional presentation and punctuality are required.
• Experience in Allied Health or medical clinics is preferred.
• Excellent telephone manner and communication skills are essential.
• Strong time management and ability to multitask are important.
• Knowledge of Zedmed or Nookal or similar medical software is advantageous.

Responsibilities

• Answer and address incoming telephone queries.
• Schedule patient appointments.
• Process payments, invoicing and balance daily banking.
• Maintain a clean and tidy waiting area, clinic rooms and kitchen; manage replenishments.
• Perform additional administrative tasks as required.

Skills

Polished presentation

Reliability and punctuality

Allied Health clinic experience

Excellent telephone manner

Time management and multitasking

Software knowledge (Zedmed/Nookal)

Team player

Flexible shift availability

Tools

Zedmed

Nookal

Job description

Lifecare is seeking a Receptionist to join our team in Croydon, Melbourne. This casual/part-time role (10–20 hours per week) supports our Allied Health team with front-desk duties and patient services.

You will answer calls, book appointments, process payments, balance banking and maintain a clean waiting area, clinics and kitchen, while delivering confidential, high-quality customer service.