Receptionist

Work Initiatives; Melbourne; In loco; AUD 30.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Professional development

Additional leave

Discounted health insurance

Car leasing packages

Service milestones recognition

Descrizione del lavoro

Lifecare is seeking a Receptionist to join our team in Croydon, Melbourne. This casual/part-time role (10–20 hours per week) supports our Allied Health team with front-desk duties and patient services.

You will answer calls, book appointments, process payments, balance banking and maintain a clean waiting area, clinics and kitchen, while delivering confidential, high-quality customer service.

Competenze

• Polished and professional presentation and punctuality are required.
• Experience in Allied Health or medical clinics is preferred.
• Excellent telephone manner and communication skills are essential.
• Strong time management and ability to multitask are important.
• Knowledge of Zedmed or Nookal or similar medical software is advantageous.

Mansioni

• Answer and address incoming telephone queries.
• Schedule patient appointments.
• Process payments, invoicing and balance daily banking.
• Maintain a clean and tidy waiting area, clinic rooms and kitchen; manage replenishments.
• Perform additional administrative tasks as required.

Conoscenze

Polished presentation

Reliability and punctuality

Allied Health clinic experience

Excellent telephone manner

Time management and multitasking

Software knowledge (Zedmed/Nookal)

Team player

Flexible shift availability

Strumenti

Zedmed

Nookal

Descrizione del lavoro

Lifecare is seeking a Receptionist to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual or part-time opportunity(10-20 hours per week + holiday and sick leave) working to support our Allied Health team in Croydon.

You will be answering and addressing incoming telephone queries, scheduling patient appointments, processing payments, invoicing and balancing daily banking, you will maintain a clean and tidy waiting room, clinic rooms and kitchen, and replenishments, and complete other administrative tasks as required.

This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

What's in it for you?

As a valued member of the Lifecare team, you will benefit from:

• Individual plans tailored to you towards your Professional Development
• Access to purchase additional leave
• Discounted health insurance
• Car leasing packages
• Service Milestone Recognition
• Ability to experience the various APM Group Health brands to broaden your skill set and career growth
• Car parking available

Thinking about applying? Here's what we're looking for:

• Polished and professional presentation, reliable and punctual with a high level of self-motivation
• Worked in Allied Health or Medical clinics
• Excellent telephone manner
• Excellent time management skills and ability to multitask
• Knowledge of Zedmed/Nookal or other clinical/medical software advantageous
• Committedto working within a team environment
• Excellent written and verbal communication skills when liaising with internal and external stakeholders
• Ability to work shifts ranging between hours of 7.30am and 8.00pm weekdays (definitely a Friday pm shift) covering 5 days and rotating Saturday shift approx. 1 in 2/3, with flexibility to accommodate the clinics needs, covering annual and sick leave when required, the roster may change each week.

About Lifecare

At Lifecare, you’ll find yourself working in a collaborative, constantly evolving professional environment, with a supportive culture and a focus on development. No two days will be the same.

As one of Australia’s largest networks of Physiotherapy, Sports Medicine and Allied Health Practices; Lifecare – part of the APM Group, offers the highest standards of service, personalised healthcare and modern facilities in convenient locations.

We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy means that we learn from each other, celebrate each other’s successes, and achieve great results by working together.

Are you ready to make a difference?

We're committed to Equality, Diversity and InclusivityWe welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do