Part Time Optical Assistant - Canberra

Bailey Nelson; Canberra; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free glasses quarterly

Year’s supply of contacts

Online learning platform

Growth opportunities

4-day roster (Thu-Mon)

Job summary

Bailey Nelson is looking for a Part Time Optical Assistant in Canberra to join our team and elevate the customer experience. You’ll help customers find the right frames and provide eyecare support in a fast-paced, friendly environment.

Experience in retail or hospitality is valued, with on-the-job optical training available. This role offers a 4-day roster from Thursday to Monday, with growth opportunities and access to BN’s learning platform.

Qualifications

• Customer-first mindset with proven service in retail, hospitality, or similar.
• Optical experience is a plus, but we’ll teach eager learners.

Responsibilities

• Help customers find their perfect frames and support eyecare needs.
• Deliver standout service and create memorable visits.
• Assist with daily store operations and product knowledge.

Skills

Customer-first

Optical knowledge

Energetic & positive

Time management

Team player

Problem-solving

Tools

POS (point-of-sale) systems

Job description

Bailey Nelson is on the lookout for a Part Time Optical Assistant to join our Canberra team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth
• Clear pathways to grow - with our growth plans, there are real opportunities to step up into full-time roles in the future!

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven -You love hitting goals through amazing service
• Flexibility - Requires availability to work a set 4-day roster from Thursday to Monday
• Adaptable & reliable - We are looking for a highly reliable and adaptable team member who shows up consistently, thrives in a dynamic environment, and is eager to support the team during peak trading periods

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.