Casual Optical Assistant - Belconnen

Bailey Nelson; Australia; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Online learning platform

Free glasses (quarterly)

Year supply of contacts

Job summary

Bailey Nelson is seeking a Casual Optical Assistant for our Belconnen team to help customers find perfect frames and support their eyecare needs. You will contribute to a memorable shopping experience in a fast-paced environment, with a focus on service and brand representation.

We value positivity, adaptability and teamwork, and provide training, online learning, and a quarterly glasses/contacts allowance. Weekend availability is required.

Qualifications

• Retail or hospitality experience preferred with a customer-first mindset.
• Optical experience welcome; training available.
• Excellent communication, positivity, reliability.

Responsibilities

• Assist customers in selecting frames and lenses.
• Support eyecare needs and aftercare.
• Contribute to a fast-paced, high-service environment.

Skills

Customer-first

Retail experience

Optical knowledge

Positive attitude

Team player

Time management

Adaptable

Flexible schedule

Problem solving

Enthusiasm

Job description

Bailey Nelson is on the lookout for a Casual Optical Assistant to join our Belconnen team!

At Bailey Nelson, we're on a mission to change how people see the world - and how the world sees them. We're a down-to-earth team that's obsessed with improving every day, and we're growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you'll be doing

As an Optical Assistant, you'll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What's in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth

What we're looking for

• Customer-first mindset - You've got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you're keen to learn, we're keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven - You love hitting goals through amazing service
• Flexibility - Availability on Fridays and Weekends a must. Requires flexible availability across other weekdays and weekends
• Adaptable & reliable - We are looking for someone adaptable who has full availability during peak trading periods and is eager to pick up extra shifts throughout the week as needed

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that's growing fast.

Ready to frame your future?

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.