Part Time Optical Assistant - Canberra

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Canberra; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Impactful work

Online learning

Glasses & contacts allowance

Supportive leadership

Career progression

Job summary

Bailey Nelson in Canberra is seeking a Part Time Optical Assistant to join our team. You’ll help customers find their perfect frames and support eyecare needs, making every visit memorable.

You’ll thrive on delivering standout service in a fast-paced retail environment, with training provided if you’re new to optical. A 4-day roster from Thursday to Monday keeps the balance right as you grow with the brand.

Qualifications

• Experience in retail or hospitality preferred.
• Optical experience is a plus, but training is provided.
• Ability to work a 4-day roster from Thursday to Monday.

Responsibilities

• Assist customers in finding frames to suit their style and needs.
• Support eyecare needs and provide a memorable visit experience.
• Contribute to a smooth, nationwide brand experience for every customer.

Skills

Customer service

Time management

Team player

Problem solving

Flexible schedule

Job description

Bailey Nelson is on the lookout for a Part Time Optical Assistant to join our Canberra team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth
• Clear pathways to grow - with our growth plans, there are real opportunities to step up into full-time roles in the future!

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven - You love hitting goals through amazing service
• Flexibility - Requires availability to work a set 4-day roster from Thursday to Monday
• Adaptable & reliable - We are looking for a highly reliable and adaptable team member who shows up consistently, thrives in a dynamic environment, and is eager to support the team during peak trading periods

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.