Casual Optical Assistant - Hobart

Bailey Nelson; Hobart; On-site; AUD 36,000 - 41,000; Part time

Benefits offered by this job

Online learning platform

Product allowance (glasses) & contacts

Supportive leadership team

Job summary

Bailey Nelson in Hobart is seeking a Casual Optical Assistant to join our team. You’ll be at the heart of the customer experience, helping people find their perfect frames and supporting eyecare needs in a fast-paced retail environment.

Flexibility across weekdays and weekends is required, with opportunities to grow, learn through BN’s online platform, and enjoy staff perks such as product allowances and a friendly, supportive leadership team.

Qualifications

• Experience in retail, hospitality, or similar with a customer-first mindset.
• Willingness to learn optical products and services.
• Positive energy, enthusiasm, and adaptable attitude.
• Strong time management and ability to handle busy periods.
• Excellent relationship-building with customers and teammates.

Responsibilities

• Support customers in finding frames and eyecare needs, ensuring a memorable visit.
• Contribute to a high-quality customer experience and sales.
• Collaborate with team to maintain store standards and knowledge.

Skills

Retail experience

Customer service

Eyewear knowledge

Fast learner

Team player

Job description

Bailey Nelson is on the lookout for a Casual Optical Assistant to join our Hobart team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can‑do attitude
• Fast‑paced adaptability - You thrive in a dynamic, ever‑evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem‑solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results‑driven -You love hitting goals through amazing service
• Flexibility - Flexible availability across weekdays and weekends a must. Requires flexible availability across other weekdays and weekends
• Adaptable & reliable - We are looking for someone adaptable who has full availability during peak trading periods and is eager to pick up extra shifts throughout the week as needed

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.