Part-Time NHS Reception & Admin Supervisor

Mersey Care NHS Foundation Trust; Liverpool; On-site; AUD 32,000 - 42,000; Part time

Job summary

Mersey Care NHS Foundation Trust is seeking a part-time Secretary/Administrator to join the Community Reception team. The post requires customer focus, excellent communication and organisational skills, and the ability to work across multiple sites with discretion and confidentiality.

The role includes supervising reception staff, managing rotas, maintaining training records, and ensuring smooth day-to-day operations while delivering patient-centred administrative support.

Qualifications

• Excellent interpersonal skills and ability to work across all sites as required.
• Ability to organise and prioritise workload with initiative.
• Good telephone manners and maintain confidentiality at all times.

Responsibilities

• Manage the reception team, including rotas and absence management.
• Oversee training records, stage meetings and staff supervisions.
• Undertake reception and administrative duties to ensure smooth daily operations.
• Establish and maintain administrative procedures to promote patient satisfaction.
• Participate in meetings and ensure confidentiality of information.
• Supervise receptionists and maintain training records and supervision cycles.

Skills

Communication skills

Organisational skills

Telephone manner

Confidentiality

Job description

Mersey Care NHS Foundation Trust is seeking a part-time Secretary/Administrator to join the Community Reception team. The post requires customer focus, excellent communication and organisational skills, and the ability to work across multiple sites with discretion and confidentiality.

The role includes supervising reception staff, managing rotas, maintaining training records, and ensuring smooth day-to-day operations while delivering patient-centred administrative support.