Part-Time Member Sales & Service Advisor

HCF Corporation; Albury City; On-site; AUD 66,000 - 75,000; Part time

Benefits offered by this job

Family & Friends day

Flexible leave days

Parental leave (18 weeks)

Wellbeing programs

Product discounts

Job summary

HCF is seeking a Branch Member Consultant in Albury to help members make informed healthcare choices. The role focuses on needs-based selling, delivering friendly service and building rapport with members in person and by phone.

You’ll manage membership data, support a collaborative team, and adapt to flexible scheduling during training. The position is 22.5 hours weekly, mostly 10:00–14:30, based at the Albury Branch, with a training period that may require full-time hours for about four weeks.

Qualifications

• Experience in needs-based selling.
• Proven background in customer service environments.
• Ability to grasp and use computer systems.

Responsibilities

• Sell face-to-face and over the phone based on member needs.
• Resolve member issues to exceed expectations.
• Maintain accurate membership information per policies.

Skills

Needs-based selling

Customer service

Rapport building

Tech literacy

Team collaboration

CRM software

Job description

HCF is seeking a Branch Member Consultant in Albury to help members make informed healthcare choices. The role focuses on needs-based selling, delivering friendly service and building rapport with members in person and by phone.

You’ll manage membership data, support a collaborative team, and adapt to flexible scheduling during training. The position is 22.5 hours weekly, mostly 10:00–14:30, based at the Albury Branch, with a training period that may require full-time hours for about four weeks.