Part-Time Medical Receptionist - Welcoming Patients & Admin

Healthia; Sydney; On-site; AUD 39,000 - 52,000; Part time

Job summary

Macquarie Hand Therapy in Sydney is seeking an experienced Medical Receptionist to join our team on a part-time basis (2 days per week: Wednesday and Thursday). You will create a welcoming environment for patients and support our clinical team with high-quality administrative services.

Responsibilities include greeting patients, handling calls and appointments, invoicing and debt reminders, and assisting with practice operations.

Qualifications

• Previous experience in a medical or physiotherapy administration role (desirable).
• Proficiency in Microsoft Office 365.
• Experience with practice management systems (Nookal or similar preferred).
• Strong multitasking and time management abilities.
• Excellent written and verbal communication skills.
• A high standard of ethics and professionalism.
• Flexibility to support the needs of the practice.
• Ability to prioritise and dynamically problem-solve.

Responsibilities

• Greeting patients, answering phones, and managing appointments
• Invoicing, receipting, and debt collection
• Supporting the practice with business operations
• Managing Workcover cases and ensuring compliance with relevant guidelines

Skills

Communication skills

Teamwork

Attention to detail

Customer-focused

Tools

Microsoft Office 365

Nookal or similar practice management system

Job description

Macquarie Hand Therapy in Sydney is seeking an experienced Medical Receptionist to join our team on a part-time basis (2 days per week: Wednesday and Thursday). You will create a welcoming environment for patients and support our clinical team with high-quality administrative services.

Responsibilities include greeting patients, handling calls and appointments, invoicing and debt reminders, and assisting with practice operations.