Part-Time Medical Receptionist: Patient Experience & Admin

Healthia; New South Wales; On-site; AUD 39,000 - 44,000; Part time

Job summary

Healthia’s Hand Therapy Group is seeking a part-time Medical Receptionist to warmly welcome patients and support clinical staff with high-quality administrative duties. The role involves front-desk tasks, appointment scheduling, invoicing, and business operations support across our clinics.

Ideally you have medical admin experience, strong communication, and proficiency in MS Office 365. Flexibility for occasional extra shifts at other locations is a plus.

Qualifications

• Previous experience in a medical or physiotherapy administration role (desirable).
• Proficiency in Microsoft Office 365.
• Experience with practice management systems (Nookal or similar preferred).
• Strong multitasking and time management abilities.
• Excellent written and verbal communication skills.
• A high standard of ethics and professionalism.
• Flexibility to support the needs of the practice.
• Ability to prioritize and dynamically problem-solve.

Responsibilities

• Greeting patients, answering phones, and managing appointments.
• Invoicing, receipting, and debt collection.
• Supporting the practice with business operations.
• Managing Workcover cases and ensuring compliance with relevant guidelines.

Skills

Customer-focused

Team player

Time management

Attention to detail

Communication skills

Tools

Nookal

Microsoft Office 365

Job description

Healthia’s Hand Therapy Group is seeking a part-time Medical Receptionist to warmly welcome patients and support clinical staff with high-quality administrative duties. The role involves front-desk tasks, appointment scheduling, invoicing, and business operations support across our clinics.

Ideally you have medical admin experience, strong communication, and proficiency in MS Office 365. Flexibility for occasional extra shifts at other locations is a plus.