Part time medical receptionist

Work Initiatives; Melbourne; Remote; AUD 39,000 - 43,000; Part time

Job summary

Care Paediatrics in Melbourne is seeking a friendly medical receptionist for a part-time, predominantly work-from-home role. You will handle patient enquiries, scheduling and routine admin while processing health fund billing through Medicare and ECLIPSE.

Availability includes Fridays during business hours and one additional weekday, with potential for extra hours during practice manager leave. Experience with Genie/ECLIPSE is ideal; other medical software is welcome.

Qualifications

• Excellent communication skills and a friendly, professional telephone manner.
• Able to prioritise tasks and work independently and efficiently at home.
• Confident using Microsoft Excel and Word.
• Experience with Genie medical software and ECLIPSE billing is preferred but not essential.
• Experience with other medical software is an advantage.

Responsibilities

• Manage patient enquiries, appointments and routine practice administration.
• Handle outpatient and inpatient health fund billing through Medicare and ECLIPSE.
• Chase blood test and radiology results.
• Support a welcoming and responsive service for babies and children.

Skills

Communication skills

Telephone manner

Time management

MS Excel

MS Word

Genie medical software

ECLIPSE billing

Independent work from home

Tools

Genie medical software

ECLIPSE

Job description

Part-Time Medical Receptionist — Predominantly Work From Home

Care Paediatrics is a small boutique paediatric practice based in Melbourne, seeking an enthusiastic, friendly and reliable medical receptionist for an immediate start. We see babies to up to 6 yr olds in our practice and we have been consulting for nearly 15 years.

This ongoing part-time role offers predominantly work-from-home hours and an hourly rate starting at $28 to $31, commensurate with experience.

Hours and availability

Availability every Friday during normal business hours, plus additional hours on one other weekday.

Some flexibility in the timing of additional hours.

Practice manager leave cover

The successful applicant will need to provide full-time cover from 29 December 2026 to 15th January 2027 while our practice manager is on leave.

The role also includes providing full-time cover during future periods of practice manager leave. These periods will be discussed with adequate advance notice, with dates and arrangements negotiated to suit both parties. Applicants should be comfortable with this occasional increase in hours.

About the role

You will manage patient enquiries, appointments and routine practice administration, as well as outpatient and inpatient health fund billing through medicare and ECLIPSE. You will need to chase blood test and radiology results. You will work closely with our practice manager to support a welcoming and responsive service for babies, children and their families.

About you

We are looking for someone with:

• Excellent communication skills and a friendly, professional telephone manner.
• The ability to prioritise tasks and work independently and efficiently at home.
• Confidence using Microsoft Excel and Word.
• Experience with Genie medical software and ECLIPSE billing, this is ideal but not essential.
• Experience with other medical software will also be considered favourably.